To put my abilities and learning skills to best use and make my effective contribution to an Organization for a bright and challenging career.
Excellent guest, customer and employee relations skills.
Strong ability to work alone and to be self motivated and organized.
Strong ability to work in a team.
In-depth ability to select & train, evaluate, motivate and discipline as needed.
Experience hiring and training new and existing employees to perform efficiently and effectively.
Optimizing work productivity by effectively scheduling and allocating all available resources.
Passionate about delivering a world class service to our clients and customers.
Good communication skills in order to be able to liaise with a wide range of visitors to the work area.
Be able to comply with legislation and follow all rules and regulations laid down in the staff.
Overview
16
16
years of professional experience
Work History
Asst. Manager
Compass India Food Services Private Limited
Pune
06.2022 - Current
Responsible for all the Cafeteria operations
Overseeing daily operations, managing staff, ensuring customer satisfaction, handling inventory and supplies, maintaining cleanliness and safety standards, assisting with scheduling, and implementing company policies and procedures
Training new employees, handling customer complaints, managing finances and monitoring expenses.
Asst. Manager
Compass Group India Support Services Pvt. Ltd.
Udaipur
10.2021 - 04.2022
Responsible for the full operation for the site Cafeteria
To be polite, professional and friendly at all times with customers, clients and colleagues
To ensure the highest level of customer care is adhered at all times
Everyday sales update, duty attendance marking of staff
Daily Credit sales report, daily schedule & HSEQ report, Training report to Line Manager.
Restaurant Captain
SRACO Human Resources
Khobar Corniche
04.2018 - 07.2020
To provide a courteous, professional, efficient and flexible service to all guests
To be fully conversant with all services and facilities offered by the hotel
To maintain all the records like, Bar Inventory, Cleaning & Hygiene Chart etc
Responsible for managing Banquet parties, Room Services & a` la Carte Services
Conducted pre-shift meetings to inform staff about the status of the day
To coordinate with all other departments of the Hotel for smooth functioning
To ensure that the Place of Work and surrounding area is kept clean and organized at all times.
Senior Supervisor
Compass Group India Support Services Pvt. Ltd.
Pune
05.2015 - 03.2018
Responsible for the full operation for the site Cafeteria
To be polite, professional and friendly at all times with customers, clients and colleagues
To ensure the highest level of customer care is adhered at all times
Event arrangements (HSBC Pune) as per client request
Everyday sales update, duty attendance marking of staff
Daily Cash & Credit sales report, daily schedule & HSEQ report, Training report to Line Manager
Planning of daily Breakfast, Lunch & Snacks Menus & Duty roster updates & reporting to Ops
Manager.
Hospitality Executive
Sodexo Food Solution India Pvt. Ltd.
Pune
05.2014 - 04.2015
Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize guest’s satisfaction
Respond efficiently and accurately to guests' complaints
Organize and supervise shifts
Ensure compliance with sanitation and safety regulations
Create detailed reports on weekly, monthly and annual revenues.
Hospitality Executive (Unit In charge)
Sodexo Food Solution India Pvt. Ltd.
Zuari Goa
12.2013 - 05.2014
Responsible for all food service & housekeeping operation for the Site as per client requirement
Responsible for purchasing kitchen & housekeeping material
Store handling, making bills & reports by the Fs Pro software system
Staff managing, followed by training, keeps them hygiene, clean
Also the working place
Daily Cash & Credit sales report & QHSE report to Operation Manager, Monthly report making & submission to office
Checking bills & payment to Vendors
Directly report to the operation Manager for all.
Restaurant Supervisor
The International Centre Goa
Dona Paula
04.2010 - 11.2013
To provide a courteous, professional, efficient and flexible service to all guests
To be fully conversant with all services and facilities offered by the hotel
To maintain all the records like, Bar INVENTORY, CLEANING & HYGIENE CHART etc
Responsible for managing Banquet parties, Room Services & a` la Carte Services
Conducted pre-shift meetings to inform staff about the status of the day
To coordinate with all other departments of the Hotel for smooth functioning
To ensure that the Place of Work and surrounding area is kept clean and organized at all times.
Front Office Assistant
Hotel O’ Pescador, The Dona Paula Beach Resort
Goa
04.2008 - 04.2010
To provide a courteous, professional, efficient and flexible service to all guests
To be fully conversant with all services and facilities offered by the hotel
Responsible for check-in and check-out and to ensure guest satisfaction
Arranging transportations for guests as per their requests
To handle guest queries and providing them with their requirements
To coordinate with all other departments of the Hotel for smooth functioning.
Education
Higher Secondary - Arts
Sarupathar College
Sarupathar Assam
03-2008
High School -
Sarupathar Higher Secondary School
Sarupathar Assam
02-2005
BBA - General
SGVU
Jaipur, Rajasthan
Desktop Publishing -
Third Eye Computer Centre
Sarupathar Assam
Skills
Self and Quick learner
Good analytical and planning skills
Always ready to learn and acquire new skills
Well organized and detail-oriented
Personal Information
Father's Name: Mr. Jibon Tanti
Date of Birth: 02/13/89
Gender: Male
Nationality: Indian
Marital Status: Married
Religion: Hinduism
Languages
English
Hindi
Assamese
Konkani
Marathi
Arabic
Bengali
Disclaimer
I hereby declare that the above written particulars are true to the best of my Knowledge and belief.
Timeline
Asst. Manager
Compass India Food Services Private Limited
06.2022 - Current
Asst. Manager
Compass Group India Support Services Pvt. Ltd.
10.2021 - 04.2022
Restaurant Captain
SRACO Human Resources
04.2018 - 07.2020
Senior Supervisor
Compass Group India Support Services Pvt. Ltd.
05.2015 - 03.2018
Hospitality Executive
Sodexo Food Solution India Pvt. Ltd.
05.2014 - 04.2015
Hospitality Executive (Unit In charge)
Sodexo Food Solution India Pvt. Ltd.
12.2013 - 05.2014
Restaurant Supervisor
The International Centre Goa
04.2010 - 11.2013
Front Office Assistant
Hotel O’ Pescador, The Dona Paula Beach Resort
04.2008 - 04.2010
Higher Secondary - Arts
Sarupathar College
High School -
Sarupathar Higher Secondary School
BBA - General
SGVU
Desktop Publishing -
Third Eye Computer Centre
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NITHIN KUMAR GATTUNITHIN KUMAR GATTU
Restaurant Manager at Compass India Food Services Private LimitedRestaurant Manager at Compass India Food Services Private Limited