Summary
Overview
Work History
Education
Skills
Certification
Sociallinks
Timeline
Generic
UTTAM JAISWAL

UTTAM JAISWAL

Business Operations
Bengaluru

Summary

Highly ethical and strategic thinker with a go-getter attitude and extensive 16+ years of experience in the educational services and product industry. Specializing in test prep and consulting for higher education, my focus has been on both overseas and domestic markets. I bring dynamic business operations expertise, including sales, operational management, customer relations, and team leadership. With a proven track record of scaling businesses from 0 to 1 and 1 to 100, I consistently drive growth and enhance organizational performance across diverse sectors. My skills in market analysis and opportunity identification allow me to deliver exceptional customer satisfaction. Dedicated to creating lasting business growth and reaching key objectives.

Overview

17
17
years of professional experience
2011
2011
years of post-secondary education
1
1
Certification
2
2
Languages

Work History

Director

Leap Scholar (Outleap Technologies Pvt Ltd)
01.2022 - Current
  • Spearheaded a National P&L account as a key member of the leadership team, Leading a team of over 100 professionals across counseling, sales, and business operations, covering a wide geographic area. while driving critical process metrics to fuel exponential growth.
  • Cultivated high-performance teams and a high-impact work culture, enhancing customer focus and driving significant business expansion, resulting in improved CM and EBITDA.
  • Partnered with cross-functional teams to design and execute both short- and long-term strategies, enabling sustainable growth of the customer base and business model.
  • Led operational initiatives, optimizing team management and fostering a culture of autonomy, which directly contributed to a 10X growth and scaled the business from 0 to 1.

Sr Manager

Aakash Educational Services Ltd
04.2021 - 12.2021

Successfully managed the business unit in Jaipur, driving revenue growth and optimizing sales and marketing strategies. Developed and implemented business methodologies, taking corrective actions to meet objectives. Led business development through schools and other institutions, building strong relationships with stakeholders. Maintained brand visibility through effective stakeholder communication and managed vendor partnerships for advertising and publicity. Responsible for branch profit and loss, consistently meeting financial targets. Analyzed competition and market trends, providing insights for new product development.

Area Head - Delhi, Jaipur & Kolkata

Manya - The Princeton Review
04.2018 - 04.2021
  • Managed P&L and revenue for the region, achieving financial targets and revenue growth. Oversaw operations, improving efficiency and customer satisfaction across sales, service, and administration.
  • Led Sales team to meet targets and developed business plans, forecasts, and university alliances to expand market reach and boost admissions.
  • Provided counseling to students and parents, increasing conversion rates and satisfaction. Directed marketing efforts to generate leads and enhance brand visibility.
  • Managed financials and partnerships for cost-effective growth. Expanded business through institutional and retail channels.
  • Coordinated with Faculty and Operations teams to ensure smooth class execution and high satisfaction. Streamlined data management and maintained compliance during audits.

Sr Manager- Sales & Operations (Punjab & Tamilnadu)

Career Point Ltd.
01.2013 - 03.2018
  • Managed multiple profit centers to optimize revenue and increase sales and marketing orientation
  • Developed methodologies for business requirements, implemented business strategies, and took corrective actions as necessary
  • Visited schools to drive business development and build rapport with principals
  • Communicated with external and internal stakeholders to maintain positive brand visibility
  • Managed vendor relationships for advertisements, publicity, and hoardings
  • Took charge of branch profit and loss responsibilities

Area Coordinator

Aakash Educational Services Ltd. (Aakash Institute)
01.2011 - 01.2013
  • Sales, Business Development, Marketing, Planning, Strategy

Education Counselor (BD)

Vriti Infocom Pvt.Ltd.
01.2008 - 01.2010
  • Counseling to Students, Sales, Business Development, Corporate Sales, B2B & B2C

Education

MBA/PGDM - Marketing

Symbiosis

B.Sc - Computers

MCRP

XIIth - English

Xth - English

Skills

  • Business Strategy Development
  • Overseas Education
  • Student Recruitment
  • Student Counseling
  • Business Planning
  • Sales Management
  • Sales
  • Business Operations

Certification

Fundamentals of Management, University of California, Irvine

Sociallinks

LinkedIn, https://www.linkedin.com/in/uttamjais

Timeline

Director

Leap Scholar (Outleap Technologies Pvt Ltd)
01.2022 - Current

Sr Manager

Aakash Educational Services Ltd
04.2021 - 12.2021

Area Head - Delhi, Jaipur & Kolkata

Manya - The Princeton Review
04.2018 - 04.2021

Sr Manager- Sales & Operations (Punjab & Tamilnadu)

Career Point Ltd.
01.2013 - 03.2018

Area Coordinator

Aakash Educational Services Ltd. (Aakash Institute)
01.2011 - 01.2013

Education Counselor (BD)

Vriti Infocom Pvt.Ltd.
01.2008 - 01.2010

B.Sc - Computers

MCRP

XIIth - English

Xth - English

Fundamentals of Management, University of California, Irvine

MBA/PGDM - Marketing

Symbiosis
UTTAM JAISWALBusiness Operations