Uttara Bhosekar
Bhayendar(E)
Summary
A dynamic professional with nearly 12 years of rich experience in logistics, specializing in pricing and procurement, sales, commercial shipping contracts, team handling, and report management with top organizations. Handling a team of analysts who manage global accounts and multi-million-dollar tenders for the liner business. A team player with the ability to work comfortably with people from diverse backgrounds and experiences.
Overview
11
11
years of professional experience
Work History
Deputy Manager - Pricing & Customer Service
Hermes Travel & Cargo Pvt Ltd
Mumbai
02.2025 - Current
- Procuring commercials with the shipping line, local transporter, and overseas agent based on customer requirements.
- Negotiating a time-bonded contract based on volume commitment with the shipping line.
- Understanding the nature of the customer and sending complete commercials to customers within TAT.
- Worked closely with customers to understand needs and resolve diverse issues.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Reviewed completed work to verify consistency, quality, and conformance.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Assistant Manager - Pricing, PAN INDIA
SWIFT CARGO
Mumbai
10.2022 - 02.2025
- As Pan India Pricing Desk - Handling end to end pricing, RFQ, Contracts & disputes for USA sector.
- Negotiating and handling annual USA contracts with Multiple shipping lines.
- Quoting rates for all the shipments from India (several Branches) to USA - which Includes Local Transport PO negotiation, CHA costing, freight negotiation with Shipping line and NVOCC, haulage negotiation with the Overseas office and Agents.
- Getting Named A/c filed with shipping line for key customers.
- Preparing-Maintaining and circulating Rate sheet for USA sector to PAN India offices.
- Keeping track on End to end shipments for USA.
- Handling Rates and Routing disputes with Shipping line.
Assistant Manager - Pricing, PAN INDIA
TVS SCS
11.2021 - 10.2022
- Handling day to day enquiries of export from west India (Sea LCL and FCL)
- End to End Pricing on Pan India Basis, which Includes Local Transport PO negotiation CHA contract negotiation, freight negotiation with Shipping line and NVOCC, haulage negotiation with the Overseas office and Agents.
- Customer monthly RFQ quotation.
- Annual contract dealing with the Shipping line.
- Analyzing customer business structure and doing planning and space reservation in advance with the carrier.
- Weekly Reporting to HO for PAN Inquires which include won business + Lost biz and strategic plan to gain loss biz.
Specialist - Global Tender Commercial Support (Pricing & CS)
CMA CGM
09.2016 - 10.2021
- Negotiating Yearly Tender, Spot business offers and closes agreements.
- Analyzing customer performance based on regions and highlighting insight to top management.
- Negotiated multi-million-dollar contracts by making customer satisfaction a top priority.
- Developing a trusted advisor relationship with assigned Global accounts, internal stakeholders.
- Ensure the timely and successful submission of rates to customer.
- Responsible to co-ordinate with multiple department to fulfill all customer tender requirements.
- Planning and dividing customer accounts among the team members.
- Conducting performance evaluations of employees.
- Supporting employees with training and development activities.
- Monitoring team performance to ensure objectives are met.
- Communicate clearly the progress of Client business and Volume expected on monthly/quarterly to internal and external stakeholders.
- Identify and grow opportunities on region wise and collaborate with sales teams to ensure growth attainment.
- Conducting Training & Assist with high severity requests or issues.
Customer Service Executive (Sea Export)
Team Global Logistics Pvt Ltd
02.2014 - 07.2016
- Sales coordinator for Marketing Person.
- Handling LCL / FCL both.
- Inside sales.
- Handled Pricing.
- Coordinating with overseas agents for DDU / DDP quotes inland haulages, Destination Charges etc.
- Handling Approx 120 FCL Shipments per Month to Various Port including LCL cargo monthly 200 CBM.
Education
T.Y BMS -
UNIVERSITY OF MUMBAI
Mumbai04.2013
Skills
- Contract negotiation
- Pricing strategy
- Sales analysis
- Tenders
- Customer service
- Transportation
- Tender automation
- Route selection
- Rate optimisation
- Carrier selection
- Freight bill auditing
Languages
- English
- Hindi
- Marathi
Personal Information
- Date of Birth: 14th October 1992
- Gender: Female
- Nationality: Indian
- Marital Status: Single
Timeline
Deputy Manager - Pricing & Customer Service
Hermes Travel & Cargo Pvt Ltd
02.2025 - Current
Assistant Manager - Pricing, PAN INDIA
SWIFT CARGO
10.2022 - 02.2025
Assistant Manager - Pricing, PAN INDIA
TVS SCS
11.2021 - 10.2022
Specialist - Global Tender Commercial Support (Pricing & CS)
CMA CGM
09.2016 - 10.2021
Customer Service Executive (Sea Export)
Team Global Logistics Pvt Ltd
02.2014 - 07.2016
T.Y BMS -
UNIVERSITY OF MUMBAI
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