Uttara Giri

• Updating claim information and handling the task.
• Review the claim details, verify if the details are updated correctly.
• Be part of RCPC sessions to know if the claims are handled in the right manner, provide ideas, and seek clarity to rectify the errors done.
• Identifies issues and potential solutions on all aspects of the claims business.
• Gathers, analyzes, and evaluates complex and occasionally highly complex claim processes or procedures; obtains facts and explains complex information.
• Assists leadership in developing strategies of operational improvement.
• Supporting new team members on training and assessment. Also, received 4 times RNR for best performer
• Participates in the implementation of process improvement, operational performance, and effectiveness programs and changes.
• Cleared AIDA 1 Certification.
• Ensures adherence to empathetic and responsive customer service in all transactions.

Client - Title 365.

Applications

Atclose (To correct the doc type, to verify complete)

Simplifile( Makes it easy to E-Record all of your deeds, mortgage and other documents)

Citrix ( To check the fees alta form, also to check the documents in sign closing package)

Ex - Affidavit, UCC, Power of attorney(POA) Others

Process : Settlement, E-Recording and post closing submission, Quality checking, PHL Indexing, Loan Origination, Closing disclosure(CD)

• Key Responsibilities: Indexing mortgage documents.
• Worked on the below process - Header, Legal, Party.
• States worked on - California and Florida.

Types of documents: DOT, Grant deed, Quitclaim deed, Warranty deed, Judgment, Lien, etc.

Header - Indexing type of documents, Dated dates, Recorded Date, Recorded Date, Maturity date, Recording company, Loan Types, Loan amount, Post indicator, MERS and MIN Number, Parcel ID.

Legal - Keying information like lot, plot number, property address, APN, MP SC, book, page.

Party- Keying the party information who's involved in the document like deed( Grantor & Grantee), DOT(Borrower, Beneficiary & Trustee), Mortgage(Mortgager & Mortgagee), Judgement(Petitioner & Respondent), Liens, Mailing address, Rectifying the processed files which consists of errors