UVIN CATHERINE CASSANDRA.M
Chennai
Summary
Proven leader and innovative designer with a track record of driving sales growth and enhancing customer relations at HDFC Bank. Excelled in operational strategy and customer service, leveraging Adobe Photoshop and teamwork skills to achieve business goals. Demonstrated creativity and problem-solving abilities, significantly improving project outcomes and customer satisfaction. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Assistant Manager
HDFC Bank
Chennai
08.2021 - 03.2022
- Communicating with customers and presenting appropriately to make a sale
- Assist with placement of orders, refunds, or exchanges
- Resolve customer complaints via phone, email
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Developed a system for tracking inventory and ordering supplies as needed.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Delegated work to staff, setting priorities and goals.
- Produced thorough, accurate and timely reports of project activities.
- Created reports on sales trends, inventory levels, and financial data.
Designer
DS Aiyyelu Classical Costumes Designer Boutique
- Create and distribute checklists to the production team regarding dressing lists, show notes, and how to manage costume checks
- Designed costumes and purchased clothing or fabric to create costumes based on production budgets
- Maintaining sales data of customers in Excel
Education
B.A - English
Annamalai University
01.2017
B.Sc - Fashion Designing
Hindustan University
01.2016
Higher Secondary Certificate -
Rosemary Matric. Higher Secondary School
Chennai01.2012
Skills
- Adobe Photoshop
- Adobe Illustrator
- Adobe Coral Draw
- MS Word
- MS Excel
- MS PowerPoint
- Enthusiastic
- Hardworking
- Positive Attitude
- Patience
- Responsible
- Self Motivated
- Creative
- Leadership
- Teamwork
- Good Presentation Skills
- Good Listening Skills
- Good Writing Skills
- Customer relationship management
- Data reporting
- Operational strategy
- Problem solving
- Time management
- Customer service
- Customer rapport
- Problem-solving
- Customer relations
- Retail operations management
- Microsoft office expertise
Hobbies and Interests
- Sketching
- Painting
- Jewel Making
- Coloring
- Hand crafting
- Surfing fashion websites
- Cooking
- Hand embroidery
- Listening to music
- Watching movies
- Good at sports like shot put, discus throw
- Good at Silambattam
- School teaching
Disclaimer
I hereby declare that all the information furnished above is true and correct to the best of my knowledge and belief.
Languages
- Tamil
- English
Personal Information
- Date of Birth: 07/09/94
- Nationality: Indian
- Marital Status: Married
Languages
Tamil
First Language
English
Proficient (C2)
C2
Certification
- Diploma in Makeup and hairstyle
Asmithas makeover Artistry - Diploma in Fashion designing and sewing
DSoft institute of Designing
Timeline
Assistant Manager
HDFC Bank
08.2021 - 03.2022
Designer
DS Aiyyelu Classical Costumes Designer Boutique
B.A - English
Annamalai University
B.Sc - Fashion Designing
Hindustan University
Higher Secondary Certificate -
Rosemary Matric. Higher Secondary School
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