Championed a culture of continuous improvement by regularly soliciting feedback from employees and implementing changes based on their suggestions.
Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
Implemented risk-management protocols for loss prevention, leading to a consistent decrease in shrinkage rates across the district.
Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Drove monthly revenue of 5 crore from 18 EBO outlets and 3 SIS counters.
Store Manager of Operations
Aditya Birla Fashion And Retail
04.2021 - 03.2022
Enhanced customer satisfaction by resolving issues promptly and maintaining a clean, organized store environment.
Collaborated with cross-functional teams to drive company-wide improvements in operations and customer service.
Led training sessions for staff members on new product offerings, operational procedures, and customer service techniques to ensure the highest level of performance in every aspect of the business.
Optimized staff scheduling to accommodate peak business periods without compromising quality of service or employee satisfaction.
Managed budget allocation for staffing, inventory, and other operational expenses to maximize profitability.
Mentored employees for professional growth, fostering a positive work culture that encouraged collaboration and teamwork.
Implemented loss prevention strategies to minimize shrinkage rates while maintaining an inviting shopping experience for customers.
Store Manager
Reliance Brands Limited
03.2019 - 12.2020
Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Fashion Consultant
Reliance Brands Limited
02.2016 - 02.2019
Boosted sales revenue through effective upselling and cross-selling of fashion products.
Coordinated with fellow consultants on team projects to deliver comprehensive styling solutions for high-profile clients or special events.
Prepared detailed reports on client progress, maintaining records of styling sessions for future reference and evaluation purposes.
Assisted in merchandising store displays, resulting in a visually appealing shopping environment.
Won the best Visual merchandising award.
Highest UPT contest winner in PAN India store level.