Swathy G
Principal UX Research Manager
Bengaluru
Summary
Experienced with managing comprehensive research initiatives and guiding cross-functional teams. Utilizes advanced data analysis techniques to derive actionable insights and drive project success. Knowledge of research design, methodology, and team leadership ensures high-quality deliverables.
Overview
12
12
years of professional experience
Work History
Principal UX Research Manager
Microsoft
02.2025 - Current
- Increased research efficiency by streamlining data collection and analysis processes for my team of 5 researchers.
- Delivered engaging presentations on research findings at conferences and other industry events sharing insights with peers and colleagues.
- Evaluated emerging trends within the AI SaaS field staying current on new developments in order to help team maintain a competitive edge.
- Established a strong professional network within the research community fostering collaborative opportunities.
- Coordinated interdisciplinary teams in collaborative research efforts, maximizing the contributions of each participant while minimizing redundancies or conflicts between departments.
- Managed cross-functional teams to successfully complete complex research projects on time and within budget.
Senior UX Research Manager
Microsoft
08.2024 - 02.2025
- Mentored junior researchers, fostering professional growth and facilitating knowledge transfer between team members.
- Evaluated team member work for quality, ethics and compliance with project specifications.
- Presented research findings in clear, concise reports that informed business decisions and strategies.
- Facilitated workshops aimed at improving researcher skills in areas such as project management, data analysis techniques, or presentation abilities.
- Streamlined data collection efforts by implementing new technologies such as online surveys or mobile apps, increasing response rates while reducing costs associated with traditional methods.
Senior Ux Researcher (L63-64)
Microsoft
10.2022 - 08.2024
- Streamlined product design process through effective collaboration with cross-functional teams, ensuring seamless integration of UX research findings.
- Built and maintained a comprehensive repository of UX research artifacts, ensuring easy access to valuable information for all team members.
- Contributed to the evolution of company-wide UX practices through ongoing education efforts and thought leadership activities.
- Established strong relationships with stakeholders, effectively communicating complex UX concepts and advocating for user-centered design principles.
Senior Ux Researcher
Meta
11.2021 - 10.2022
- Initiated regular A/B testing protocols to validate design hypotheses, leading to more effective feature releases.
- Facilitated productive workshops that fostered ideation among participants, resulting in innovative solutions to complex UX challenges.
- Developed a systematic approach to analyzing user behavior, aiding in the identification of key pain points and opportunities for improvement.
- Championed remote usability testing strategies as an efficient means of gathering candid feedback from geographically dispersed users.
User Experience Researcher (L5)
Amazon
11.2020 - 10.2021
- Streamlined user experiences by identifying pain points through in-depth interviews, surveys, and focus groups.
- Developed detailed user personas to inform design decisions and improve overall product functionality.
- Optimized app navigation through comprehensive card sorting exercises that resulted in clearer information architecture and improved usability.
- Managed external vendor relationships to ensure high-quality deliverables aligned with internal standards and project requirements.
Researcher (Various Titles)
Various Orgs (Cult Fit, Nielsen, Kantar, Vox Pop)
04.2013 - 11.2020
- Gathered and organized information for research purposes.
- Managed multiple research projects simultaneously, ensuring timely completion within budget constraints.
- Designed experiments with rigorous controls to maximize validity of findings.
- Synthesized large volumes of information, identifying key trends and patterns relevant to research objectives.
- Translated complex research findings into actionable recommendations for industry stakeholders.
Education
Master of Arts - Sociology
Delhi School of Economics
Delhi, India 04.2001 -
Bachelor of Arts - Political Science & Sociology
Jesus And Mary College (University of Delhi)
New Delhi, India 04.2001 -
Skills
Experimental research design
Qualitative research
Quantitative research
Customer segmentation
Trend identification and forecasting
Cross-functional teamwork
Collaborative team management
Timeline
Principal UX Research Manager
Microsoft
02.2025 - Current
Senior UX Research Manager
Microsoft
08.2024 - 02.2025
Senior Ux Researcher (L63-64)
Microsoft
10.2022 - 08.2024
Senior Ux Researcher
Meta
11.2021 - 10.2022
User Experience Researcher (L5)
Amazon
11.2020 - 10.2021
Researcher (Various Titles)
Various Orgs (Cult Fit, Nielsen, Kantar, Vox Pop)
04.2013 - 11.2020
Master of Arts - Sociology
Delhi School of Economics
04.2001 -
Bachelor of Arts - Political Science & Sociology
Jesus And Mary College (University of Delhi)
04.2001 -