Uzma Khanum
Bangalore
Summary
Results-driven and Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Account Manager
Dell Technologies
Bangalore
05.2022 - Current
- Achieved 110% of the half yearly sales targets consistently for 2 years through effective pipeline management and customer acquisition strategies.
- Moved to the Enterprise tier accounts of the country and managing a portfolio of $10M for half-yearly.
- Spearheaded a cross-departmental initiative to enhance product knowledge and grew the business on a complex technical solution by 30%.
- Increased the LOB penetration on the accounts and generated the revenue growth by 20%.
- Assisted in successfully executing and implementing one of the largest Gen AI GPU deals in the APJ region, totaling $130M, over and above the assigned target.
- Collaboration with partner and distributors for business growth and customer success.
- Help the customer to seamlessly move to the newly launched premier platform for purchasing and business management tool.
Senior Account Manager
Dell Technologies
Bangalore
05.2020 - 04.2022
- Surpassed sales targets by 160% in 2020-2021 through effective pipeline management and upselling strategies.
- Managed and grew a portfolio of 50+ corporate accounts, ensuring a 95% customer retention rate.
- Managed top-tier client portfolio, resulting in a 30% increase in client retention over 18 months through personalized relationship building.
- Identified upselling and cross-selling opportunities to maximize account growth and revenue generation.
Account Manager
Dell Technologies
Hyderabad
06.2018 - 04.2020
- Delivered 130% of the yearly sales target through deliberate planning and execution of the sales strategies.
- Acquired new clients , reactivated lapsed customers, and grew the business by 40%.
- Generated $600k, Digital transformation Deal, in new sales within the first 4 months by effectively networking and building client relationships.
- Collaborated with cross-functional teams to deliver client-specific presentations that addressed key pain points.
- Drove market research initiatives to better understand industry trends, which guided outreach strategies.
Education
BBA -
Jyoti Nivas Autonomous College
Bangalore , India 05-2018
Skills
- Strategic Account Management
- Data Center Technology
- Revenue Generation
- Sales forecasting
- Negotiation
- Product knowledge
- Market research
- Strategic Planning
Certification
- Certified in Gen AI fundamentals and its Impacts by Dell technologies university .
- Microsoft windows and application Certification - Microsoft Academy.
- Oracle Cloud Foundation Course - for detail understanding of cloud services offerings by Oracle .
Accomplishments
- Top Sales Performer Recognized in Q4 of FY2019, and Q2 of FY2020 , Q1 of 2022 and Q3 of FY2024.
- Blended best Attainment Award for CSG and ISG - Q3 FY20
- Online Champion Award Q3 FY24 and Q1 FY25
- Mentoring new hires and assisting them on Process knowledge .
Timeline
Senior Account Manager
Dell Technologies
05.2022 - Current
Senior Account Manager
Dell Technologies
05.2020 - 04.2022
Account Manager
Dell Technologies
06.2018 - 04.2020
BBA -
Jyoti Nivas Autonomous College
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