Motivated professional with a strong desire to apply knowledge and personal skills in a dynamic work environment. Seeking opportunity to gain comprehensive understanding of reputable organization and make significant contribution. Eager to take on responsibility and drive positive outcomes for both company and self.
Hi, I’m
V. Mohanraj
Assistant Manager At Barclays Investment Banking
Chennai
Summary
Overview
10
years of professional experience
3
Languages
Work History
Barclays Global Service Centre PLC
Assistant Manager of Operations
01.2024 - Current
Job overview
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Coordinated with other departments to improve overall company efficiency and effectiveness.
- Coordinated with General Manager in different operational issues and promotional activities.
- Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.
- Streamlined operations by implementing efficient workflow processes and procedures.
- Maintained accurate records of all transactions within the department to facilitate transparent reporting systems.
- Conducted regular staff meetings to foster open communication, teamwork, and feedback exchange among team members.
- Evaluated employee performance regularly, offering constructive feedback while recognizing outstanding achievements as appropriate.
- Contributed to long-term strategic planning, helping shape organizational goals and objectives through thorough analysis of past performance data.
- Enhanced employee productivity through regular training sessions and performance evaluations.
- Developed strong relationships with suppliers, resulting in improved product quality and delivery times.
- Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reported issues to higher management with great detail.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Interacted well with customers to build connections and nurture relationships.
- Reduced operational risks while organizing data to forecast performance trends.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Barclays
Senior Analyst Wholesale Commercial Lending
01.2022 - Current
Job overview
- To set up facility in the system based on the Client request providing timely updates to business and servicing team
- Perform amendments to the existing facilities based on the internal request and interact with the Business to obtain the documents to amend the facility level changes
- Resolving KRIs like Past dues, Data integrity breaks and inters system Reconciliation breaks
- Booking Specific & Collective impairments in ACBS and making necessary P&L Adjustments
- Working on LIQ systems to create facility and processing Amendments
- Ensure strict adherence to operational policies, procedures and guidelines, established strong work relationships with the management and team members
- Being capable of working with critical deadlines and meeting the targets without any errors
- Proficient Knowledge to maintain 3 Email boxes (BDM, Facility capture and Agency) altogether in Salesforce Lighting Application
- Trained my team on Salesforce Application to get things done in efficient way
- I have taken ownership in month end activity items (Extensions, Rollovers etc in FCT)
State Street HCL Services
Subject Matter Expert (SME) in Bank Loan Operations
01.2021 - 01.2022
Job overview
- We will book the Pending Trades for Buy and Sell trades
- Based upon the funding memo will settle the trade along with fees in WSO application
- Buying and selling our positions to counterparty bank
- Funds Settlement and Payment Releasing
- Processing Drawdown, Rollovers, Pay downs and Repayment’s settlement
- For reconciliation and receive the cash in CAM and Loan ops Application
- Every month end will do reconciliation in As of Processing procedure and close the period book for the month
- Verifying Secondary loan trading (BUY and SELL) activities and capturing payments settlement in VMW
- MCH is a client application
- Will book the trades and settled for buy and sell
- Every EOD will do OMP for transfer the wire from State Street Account to IM Account
- Knowledge in KRI part like Cash Breaks, Unapplied wires, & Past Dues in Loan ops
- Monitor the emails and ensure that all the trades are booked and settled as per the deadlines
- Research and identify the cause of the breaks
- Work with appropriate stakeholders to carry on the BAU smoothly
- Evidence the cause of the breaks and its resolution
- Manage and monitor dispute investigation and escalations
- Ensure that on daily basis the cash flows are settled as per the deadlines
- Handling team people queries and escalation emails received from Client end
- To ensure all the settlements are done in timely manner to avoid the delay in sending wire payment
- Resolving the appeals and grievances raised by clients on the loans in Process
- Conducting daily huddles and having quality meeting with Team people in every week
WIPRO LIMITED
Senior Loan Analyst in Barclays Bank
10.2018 - 01.2021
Job overview
- To set up facility in the system based on the agreement clause and providing timely updates to business and servicing team
- Perform amendments to the existing facilities based on the letter of variations and interact with the Business to obtain the documents to amend the facility level changes
- Resolving KRIs like Past dues, Data integrity breaks and inters system Reconciliation breaks
- Booking Specific & Collective impairments in ACBS and making necessary P&L Adjustments
- Processing Draw downs, Rollovers, Extensions, Trades as per request received from client or Middle office
- Reviewing loan agreements and facility documentation before lending
- Coordinate with middle office and various servicing teams ensuring all prerequisites like credit limit, KYC, admin details are in place and facility is setup in ACBS as servicing ready
- Ensure strict adherence to operational policies, procedures and guidelines, established strong work relationships with the management and team members
- Being capable of working with critical deadlines and meeting the targets without any errors
TATA CONSULTANCY SERVICES PVT LTD
Process Analyst
10.2015 - 09.2018
Job overview
- Enter customer payments into system on a daily basis
- Track of money received and prepared deposits
- Develop reports in detail and past due accounts for senior management
- Analyze accounts to discover discrepancies and resolved all variances
- Summarized receivable on a weekly and monthly basis
- Reconciling Accounts receivable balances
Education
Dhanraj Baid Jain collegeThuraipakkam
B.COM
University Overview
Govt Model Higher secondary school
H.S.C from Commerce and Computer Science
University Overview
St.Francis savio matriculation schoolChennai
SSC
University Overview
Skills
Wholesale Commercial Lending
Disclaimer
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.Personal Information
Personal Information
- Father's Name: Mr. S. Venugopal
- Date of Birth: 01/03/94
- Gender: Male
- Nationality: Indian
Accomplishments
Accomplishments
Completed Lean six sigma
Timeline
Assistant Manager of Operations
Barclays Global Service Centre PLC
01.2024 - Current
Senior Analyst Wholesale Commercial Lending
Barclays
01.2022 - Current
Subject Matter Expert (SME) in Bank Loan Operations
State Street HCL Services
01.2021 - 01.2022
Senior Loan Analyst in Barclays Bank
WIPRO LIMITED
10.2018 - 01.2021
Process Analyst
TATA CONSULTANCY SERVICES PVT LTD
10.2015 - 09.2018
Dhanraj Baid Jain college
B.COM
1 2014
Govt Model Higher secondary school
H.S.C from Commerce and Computer Science
1 2011
St.Francis savio matriculation school
SSC
1 2009
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