Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Personal Information
Timeline
Generic
Muthukumar V.

Muthukumar V.

Chennai

Summary

Operations leader with extensive experience at EMIZA SUPPLY CHAINS PVT LTD, specializing in team development and logistics coordination. Proficient in ERP SAP WMS, consistently driving efficiency and implementing process improvements that result in substantial cost savings. Focused on optimizing inventory management and enhancing performance metrics to support business objectives.

Overview

14
14
years of professional experience

Work History

Dy. Regional Operations Manager South

EMIZA SUPPLY CHAINS PVT LTD
Bangalore
02.2025 - Current
  • Oversee daily warehouse operations across multiple locations.
  • Ensure optimal inventory management, storage, and fulfillment processes.
  • Implement and maintain Standard Operating Procedures (SOPs) for efficiency and accuracy.
  • Monitor and optimize order processing, picking, packing, and shipping.
  • Ensure timely inbound and outbound logistics coordination.
  • Act as the main point of contact for multiple e-commerce clients.
  • Understand each client’s operational needs and service level agreements (SLAs).
  • Address client concerns and ensure fulfillment of contractual obligations.
  • Regularly review performance metrics and provide reports to clients.
  • Track KPIs such as order accuracy, on-time delivery, inventory turnover, and cost per order.
  • Implement process improvements to reduce costs and enhance efficiency.
  • Leverage technology and automation to streamline operations.
  • Conduct warehouse audits to ensure compliance with quality and safety standards.
  • Supervise warehouse managers and their teams across multiple sites.
  • Recruit, train, and develop staff to enhance productivity and morale.
  • Ensure adherence to labor laws and employee safety standards.
  • Foster a culture of continuous improvement and accountability.
  • Optimize transportation and distribution strategies for cost-effectiveness.
  • Collaborate with 3PL providers and courier partners to improve last-mile delivery.
  • Ensure smooth coordination between suppliers, warehouses, and customers.
  • Manage peak season planning and demand forecasting.
  • Ensure all warehouses comply with health, safety, and regulatory standards.
  • Implement risk management strategies to prevent operational disruptions.
  • Monitor inventory discrepancies and prevent fraud or shrinkage.
  • Generate reports on warehouse performance, cost analysis, and client KPIs.
  • Use data analytics to identify trends and improve decision-making.
  • Present findings and recommendations to senior management and clients.

Regional Operations Manager (South & West)

Celsius Logistics Solutions Pvt Ltd
10.2024 - 01.2025
  • Provide metrics/reports inputs that support compliance of standard work and that drives improvements in cost and quality of the project.
  • Manage and supervise warehouse operations in the region, ensuring smooth workflows and adherence to operational procedures.
  • Monitor inventory levels, control stock movements, and optimize warehouse space utilization.
  • Implement best practices in logistics and warehousing to improve efficiency and reduce costs.
  • Lead and motivate a team of warehouse supervisors and staff across multiple locations.
  • Provide guidance, training, and development opportunities to enhance team performance and capabilities.
  • Foster a culture of safety, teamwork, and continuous improvement among warehouse personnel.
  • Set performance goals and objectives for warehouse teams, and monitor achievement through KPIs and metrics.
  • Analyze operational data to identify areas for improvement and implement solutions to enhance productivity and efficiency.
  • Develop and manage the regional warehouse budget, including expenditures, forecasting, and cost control measures.
  • Optimize resource allocation, including manpower, equipment, and facilities, to achieve operational goals within budgetary constraints.
  • Provide Strategic vision for the Operations Excellence program for project selection, scope, definition, and performance to ensure alignment with business strategy.
  • Digital transformation & Performance Management. Ability to effectively prioritize and multi-task in a fast-paced environment.
  • Ability to pull data from databases (using Excel, Access, other data management systems).

Manager – South DC Operations

SHADOWFAX TECHNOLOGIES PVT LTD
Chennai
09.2022 - 09.2024
  • Designed efficient vehicle routes for timely pickups and client warehouse deliveries, adhering to service level agreements.
  • Reviewed inbound and outbound processes for reverse and forward shipments based on turnaround time requirements.
  • Monitored LCV optimization and developed feasible route plans within assigned territory.
  • Provided rapid support to sales teams and clients for effective escalation management.
  • Oversaw overall monitoring of all distribution centers, evaluating key performance indicators.
  • Conducted weekly meetings with distribution center managers to address operational challenges and implement resolutions.
  • Compiled performance reports by distribution center on various parameters for management review.
  • Ensured strict adherence to shipping processes, preventing deviations from established protocols.

Deputy Manager – Warehouse Operations

RELIANCE RETAIL LTD
Chennai
10.2020 - 08.2022
  • Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.
  • Provide and execute solutions for ongoing warehouse facility maintenance, organization, and improvements.
  • Sound knowledge in SAP R3 MM warehouse and logistics operations structure.
  • Work with customer business teams and project teams effectively into SAP IM vs WM processes and identify gaps and define solution.
  • Develop and manage use of new asset tracking database system, regularly ensuring accuracy of inventory database versus stored stocks.
  • Handling Operation of Apparels & Footwear E-Commerce activity day to day managed warehouse operation Inbound, Outbound, Cycle Count, GRN, Pick Pack and Dispatch Transportation.
  • Liquidation of defective & old season products with category.
  • Provide scheduling support and resource allocation for warehouse staff.
  • Perform regular quality checks of stored assets for maintenance assurance purposes.
  • Managing 100% Fill Rate for all stores.
  • Overall Warehouse Management, 3PL and Transport Management, Coordination with the B2B & B2C.
  • Receive feedback and monitor the quality of services provided.
  • Headquarter team, Planning team, Dispatch Schedule, Responsible for Hub’s Pickup/Delivery & SLA.
  • Directly ensure and maintain safe work environment throughout warehouse facility.
  • Generate various MIS reports on the company developments; prepare reports on inbound operations like Truck turn around analysis, GRN Made, ASN Made and GRN Pending, Negative Stocks and Positive Stocks, Put Away Pending.
  • Manage daily deviations like EAN issues, MRP issues; handle Rejection due to various reasons.
  • Ensure maximum utilization of warehouse by proper Warehouse Data Management in SAP.
  • Improve trust & collaboration among supply chain partners, thus improving inventory visibility and improving inventory velocity.
  • Integrate systems and processes through the supply chain to share valuable information, including demand signals, forecasts, inventory and transportation etc.
  • Ensure that productivity targets are met constantly GRN, PICKING, HU Packing, Inv cycle count, Putaway and Replenishment.
  • Participated in establishing work schedules, and ensured that the schedules were correctly implemented and jobs were assigned effectively and completed properly.
  • Directed the salvage of damaged or used material.
  • Ensured the efficient and safe operation of all material handling equipment.
  • Coordinated and checked in product returns and updated inventory balances on hand.
  • Ensured the accuracy of all shipping documents.

Deputy Manager – Warehouse Operations

FUTURE SUPPLY CHAIN SOLUTIONS
Chennai
04.2013 - 10.2020
  • Manage and coordinate inbound and outbound shipments.
  • Ensure quality and quantity of received and shipped goods.
  • Moved products to storage areas with proper equipment and efficiently stacked and stored the merchandise in the appropriate area.
  • Worked in support of Implementation project based on customer requirement.
  • Orderly stacking of product and the picking and staging of outbound shipments.
  • Sound Interface Knowledge owned integrated ERP IM vs WM.
  • Front line management of a Warehousing team ensuring all Customer deliveries are picked, packed, staged and ultimately dispatched in a fast paced around the clock environment where time management is crucial in meeting fluctuating business demands.
  • Executing the Shipments On-time (D-1 or D-0) for all the locations.
  • Coordinating and ensures with the Transportation vendors for On-Time Vehicle Placement and also ensures that the stocks reach the Customers within Stipulated Time.
  • Control inventory levels and issue work orders.
  • Managing Warehouses with 100% stock accuracy.
  • Root Cause identification and solving if any problems identified in terms of Inventory Management.
  • MIS Reports &Analyzing the daily SAP operations and its adherence level.
  • Route planning for K3(local and upcountry).
  • Managing 100% Fill Rate for all stores.
  • Analyzing the utilization (both volume and weight) of vehicles handled everyday.
  • Managing the monthly Third-Party Stock Audits and EHS Audits at Warehouse level.
  • Monthly Training and Development for Third Party Staff’s.
  • Shop floor staff is actively employed on a daily basis and that KPI measures for the tasks prescribed to them are achieved in a timely and safe manner – meeting or exceeding business expectations.
  • Ensure total adherence to all warehouse operations are OSHA regulations.
  • Ensure that productivity targets are met constantly.
  • Participated in establishing work schedules, and ensured that the schedules were correctly implemented and jobs were assigned effectively and completed properly.
  • Directed the salvage of damaged or used material.
  • Ensured the efficient and safe operation of all material handling equipment.
  • Coordinated and/or checked in product returns and updated inventory balances on hand.
  • Ensured the accuracy of all shipping documents.
  • Gathered and maintained all data records relative to shipping activities.

Jr. Executive – Warehouse Operations

KUEHNE+NAGEL INDIA PVT LTD
Chennai
04.2011 - 04.2013
  • Supervise the warehouse, Picking and Packing. (15 Employees)
  • Ensuring all International and domestic shipments are processed accurately and on-time to the customer.
  • Conducting cycle counts on over 517 different part numbers. and Ensure accuracy.
  • Proposed and implemented new written Cycle count procedures.
  • All Operation Transaction perform through SAP (ERP).
  • MIS report updating and circulation.
  • Planning and execute continuous improvement project.
  • Creating the Locations & Storage Bins.
  • Generating Pick Lists for Order Process.
  • Once picking complete put away the material into respective location.
  • Coordinated material movement between receiving and replenishment, maintained constant contact with relevant person.
  • Manage order selection, pick and pack operations and Radio Frequency scanning to consistently meet order deadlines.
  • Update KNPS for daily basis.

Education

M.B.A - Technology Management

Anna university
01.2013

B.E. - Electronics & Communications Engineering

Anna University
01.2009

DIPLOMA - Electrical & Electronics Engineering

01.2006

Skills

  • Team development and motivation
  • Performance management
  • Customer relationship management
  • Self-driven initiative
  • Task prioritization
  • Warehouse aesthetics and structure analysis
  • Logistics coordination
  • ERP SAP R3 MM module expertise
  • Inventory management
  • Data analysis
  • Process improvement
  • Budget management
  • Resource allocation
  • Goods issue and inventory management (GI IM WM) interface
  • Material master updates
  • Order fulfillment in WMS
  • P&L Administration

Accomplishments

  • Played a vital role in handling customer complaints.
  • Bestowed with the Best Performer of the month in September 2014 for Stock reconciliation.
  • Streamlined existing systems/processes by doing root cause analysis which resulted in new business.

Languages

  • English
  • Tamil
  • Hindi

Personal Information

  • Passport Number: T6235475
  • Date of Birth: 06/07/87
  • Nationality: Indian

Timeline

Dy. Regional Operations Manager South

EMIZA SUPPLY CHAINS PVT LTD
02.2025 - Current

Regional Operations Manager (South & West)

Celsius Logistics Solutions Pvt Ltd
10.2024 - 01.2025

Manager – South DC Operations

SHADOWFAX TECHNOLOGIES PVT LTD
09.2022 - 09.2024

Deputy Manager – Warehouse Operations

RELIANCE RETAIL LTD
10.2020 - 08.2022

Deputy Manager – Warehouse Operations

FUTURE SUPPLY CHAIN SOLUTIONS
04.2013 - 10.2020

Jr. Executive – Warehouse Operations

KUEHNE+NAGEL INDIA PVT LTD
04.2011 - 04.2013

M.B.A - Technology Management

Anna university

B.E. - Electronics & Communications Engineering

Anna University

DIPLOMA - Electrical & Electronics Engineering

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Muthukumar V.