V. MUTHULAXMI
Human Resource Management
Chennai
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
11
11
years of professional experience
Work History
Team Lead – India Operations - Timesheet management
Pride Technologies
10.2023 - Current
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
Process Lead – US Payroll & Canadian Timesheet
Pride Technologies
03.2020 - 10.2023
- Mentored junior team members, providing guidance on best practices and contributing to their professional development.
- Conducted root cause analysis, facilitating prompt resolutions to production-related issues or bottlenecks.
- Evaluated process performance metrics, identifying areas requiring improvement or optimization for increased efficiency.
Process Specialist – US Payroll
Disys India Pvt Ltd
06.2019 - 03.2020
- Developed standard operating procedures and document workflows to drive current and future processes.
- Conducted regular audits of processes, identifying areas for improvement and recommending corrective actions.
Senior Executive – US Payroll & Canadian Timesheet
Pride Technologies
07.2016 - 05.2019
- Enhanced customer satisfaction ratings through implementation of targeted programs aimed at addressing specific areas of concern identified via research and surveys.
- Strengthened stakeholder relationships with regular communication, resulting in improved alignment on strategic initiatives.
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
- Implemented comprehensive risk management strategies to protect the organization from unforeseen financial pitfalls.
HRP Admin
Wipro Limited
01.2014 - 12.2015
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases.
- Maintained up-to-date knowledge of HR best practices, applying this expertise when advising managers on employee matters.
- Improved employee satisfaction and performance with targeted training initiatives.
Education
B.B.A. (Business Administration) -
Madras Christian College
Skills
Team Supervision
Time Management
Decision-Making
Process Documentation
Active Listening
Team building
[Beeline, FieldGlass, Magnit, Hinote, MS Dynamics, ] tool use
Additional Qualification
- Completed Diploma in French from Kamaraj University, Madurai.
- Completed till Rashtrabhasha in Hindi.
- Completed A1 DELF in the year 2022 in Alliance Française, Madras.
- Completed A2 DELF in the year 2023 in Alliance Française, Madras.
- Currently pursuing B1 DELF.
Languages
English
French
Hindi
Tamil
Telugu
Personal Information
- Passport Number: P5838609
- Date of Birth: 01/18/93
- Nationality: Indian
- Marital Status: Married
Timeline
Team Lead – India Operations - Timesheet management
Pride Technologies
10.2023 - Current
Process Lead – US Payroll & Canadian Timesheet
Pride Technologies
03.2020 - 10.2023
Process Specialist – US Payroll
Disys India Pvt Ltd
06.2019 - 03.2020
Senior Executive – US Payroll & Canadian Timesheet
Pride Technologies
07.2016 - 05.2019
HRP Admin
Wipro Limited
01.2014 - 12.2015
B.B.A. (Business Administration) -
Madras Christian College