Aiming for a dynamic and progressive career within a reputable organization, where I can contribute effectively while continuously enhancing my skills to thrive in an ever-evolving professional landscape.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
Work History
Sr.Manager
ACE Antenna India Pvt Ltd
Oragadam, Tamil Nadu
Aug.2010 - Current
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Established team priorities, maintained schedules and monitored performance.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
CAD Draughtsman
Design Desk India Private Limited
Chennai, Tamil Nadu
Nov.2004 - Jul.2005
Managed time efficiently in order to complete all tasks within deadlines.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Worked flexible hours across night, weekend and holiday shifts.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Education
MCA (Master of Computer Applications) - undefined
International Institute of Business Management (IIBM)
2012
GPA: 77%
No Degree - Bachealor in Computer Science And Engineering
Sri Padmavathi College of Engineering, Thandalam
Jul.2004 - Mar.2008
Diploma - Electrical & Electronic Engineering
St. Michael’s Polytechnic College
2004
GPA: 70%
HSC (Higher Secondary Certificate) - undefined
Sri Venkateshwara Matric. Hr. Sec. School
2002
GPA: 53%
Skills
Proficient in Hardware & Networking, System Administration, and TCP/IP Protocol
Extensive experience with Windows Operating Systems
Skilled in providing Technical Support and Desktop Support
Expertise in Server data backup and maintenance
A Responsibilities for SCM Manager
Supply Chain Management:
Develop and implement effective supply chain strategies to optimize inventory levels, reduce costs, and ensure timely delivery of materials and products
Collaborate with suppliers, vendors, and internal stakeholders to ensure smooth and efficient supply chain operations
Inventory Management:
Monitor inventory levels and forecast demand to prevent stockouts and excess inventory, always ensuring optimal stock levels
Implement inventory control measures to minimize loss, theft, and wastage
Accomplishments
Oversee warehouse operations, including receiving, storage, picking, packing, and shipping of goods
Streamline warehouse processes to enhance operational efficiency and reduce lead times
Customs and Compliance:
Ensure compliance with customs regulations, import/export laws, and trade agreements for various countries
Oversee customs clearance processes to prevent delays and penalties
Documentation and Paperwork:
Handle documentation for international shipments, including bills of lading, export declarations, and certificates of origin
Ensure accurate and timely completion of customs paperwork
Distribution and Transportation:
Coordinate transportation of goods to distribution centres, retail outlets, and customers while optimizing routing and minimizing costs
Ensure timely and accurate delivery of products and manage transportation providers
Vendor Management:
Manage relationships with suppliers and negotiate favourable terms for procurement, pricing, and delivery
Monitor supplier performance and address any issues or concerns promptly
Cost Management:
Identify cost-saving opportunities within the logistics and supply chain operations, aiming to achieve budget targets
Implement cost-effective transportation and storage solutions while maintaining service quality
Process Improvement:
Continuously assess and improve logistics processes to enhance efficiency, reduce lead times, and enhance customer satisfaction
Implement best practices and automation tools to optimize operations
Team Leadership:
Lead and manage a team of logistics and warehouse personnel, ensuring clear communication, training, and performance evaluation
Foster a collaborative and results-driven work environment
Risk Management:
Mitigate potential risks in the supply chain, such as delays, disruptions, and quality issues, through effective planning and contingency measures
Implement measures to ensure compliance with industry regulations and safety standards
Reporting and Analysis:
Generate regular reports on key logistics metrics, performance, and KPIs
Analyze data to identify trends, areas for improvement, and opportunities for cost reduction
Implement continuous improvement initiatives based on data-driven insights
Integrate sustainable practices into logistics operations, including optimizing routes for fuel efficiency.
Additional Information
Collaborate with customer service teams to ensure on-time and accurate delivery of orders, resolving any issues that may arise. Maintain a high level of customer satisfaction by addressing inquiries and providing timely updates.
Network Infrastructure Management: Design, plan, and implement network infrastructure to ensure optimal connectivity, performance, and security. Oversee the configuration and maintenance of routers, switches, firewalls, and other network devices.
Network Monitoring and Maintenance: Monitor network performance, traffic, and bandwidth utilization to identify and resolve issues promptly. Implement proactive measures to ensure high availability and reliability of the network.
Security and Compliance: Establish and enforce network security policies, protocols, and access controls to protect against unauthorized access and cyber threats. Conduct regular security audits and vulnerability assessments to maintain a secure network environment.
Network Troubleshooting and Support: Provide technical support to resolve network-related issues, including connectivity problems, outages, and performance degradation. Collaborate with cross-functional teams to diagnose and address complex network challenges.
Network Design and Optimization: Plan and implement network enhancements and upgrades to accommodate growing demands and technological advancements. Optimize network configurations for maximum performance and efficiency.
Vendor and Service Provider Management: Collaborate with network vendors and service providers to ensure timely resolution of network issues and effective communication of service level agreements. Evaluate and select network solutions that align with business requirements.
Network Documentation: Maintain accurate and up-to-date network documentation, including diagrams, configurations, IP addresses, and network topology. Ensure that network documentation is accessible and comprehensive for troubleshooting and planning purposes.
Network Training and User Support: Provide training to end-users on network protocols, best practices, and security awareness. Offer technical support to internal teams for network-related inquiries and challenges.
Capacity Planning: Monitor network utilization trends and plan for capacity expansion to accommodate future growth and scalability needs. Forecast network requirements and make recommendations for hardware and bandwidth upgrades.
Disaster Recovery and Business Continuity: Develop and maintain network-related disaster recovery and business continuity plans to ensure network availability in case of disruptions. Conduct regular tests and drills to validate the effectiveness of these plans.
Team Leadership and Management: Lead and manage a team of network administrators and technicians, providing guidance, training, and performance evaluations. Foster a collaborative and productive team environment.
Emerging Technologies and Trends: Stay updated with the latest network technologies, trends, and industry best practices. Evaluate and recommend the adoption of new technologies that can enhance network performance and security.
Timeline
Sr.Manager - ACE Antenna India Pvt Ltd
Aug.2010 - Current
CAD Draughtsman - Design Desk India Private Limited
Nov.2004 - Jul.2005
Sri Padmavathi College of Engineering - No Degree, Bachealor in Computer Science And Engineering
Jul.2004 - Mar.2008
International Institute of Business Management (IIBM) - MCA (Master of Computer Applications),
St. Michael’s Polytechnic College - Diploma, Electrical & Electronic Engineering
Sri Venkateshwara Matric. Hr. Sec. School - HSC (Higher Secondary Certificate),