V ROOPAK
CHENNAI
Overview
7
7
years of professional experience
Work History
CLIENT EXPERIENCE - ASSOCIATE
DELHIVERY PVT LTD
08.2020 - 08.2023
- 1
- To ensure all key metrics followed and give best client experience to all the B2B & B2BR clients 2
- And zero compliance in defective and lost endurance. 3
- To ensure growth of business of all B2B & Retail clients, increase growth in their business. 4
- B2B business growth & retention of existing clients and generate new client potentials and ensure target assured 100% on Daily basis. 5
- FM Process setup-OPERATIONS ALIGNMENT
- Growth revenue for client accounts and bring sales to top key clients.
- Visiting clients regularly and understand their issues in regarding giving load and give complete resolution.
Supplier Relationship Executive
STAYZILLA .COM
3 2013 - 3 2015
- 1.its an e-commerce company, which provides B2C & B2B support on online hotel bookings. 2.To call the hotlier and have a tie up with them, register those properties and clearing the issues in that inventories in day to day basis. 3
- To maintain key clients accounts and support them for all booking made through online portal. 4
- To resolve all escalations opened by hotelier for travel bookings.
Contact Center Executive
CROTUS TECNOLOGIES PVT LTD
08.2017 - 01.2018
- E-COMMERCE DOMAIN- RESERVATION SUPPORT FOR MGM GROUP OF HOTELS PORTUGAL AND SPAIN
Inside Sales Manager
NoBroker.com
09.2023 - Current
Education
Bachelor of Arts - COMPUTER APPLICATIONS
TNOU
04.2001 -
Skills
MS Office
Time Management
Client Engagement
Performance Improvement
Work Planning and Prioritization
Sales expertise
Strategy Development
Customer Engagement
Excellent Communication
Analytical Skills
Team building
Team Cooperation
Accomplishments
Closed sales target 100% in first month with all key metrics (Delhivery)
Personal Information
- Date of Birth: 11/25/89
- Gender: Male
Languages
English
Telugu
Tamil
Timeline
Inside Sales Manager
NoBroker.com
09.2023 - Current
CLIENT EXPERIENCE - ASSOCIATE
DELHIVERY PVT LTD
08.2020 - 08.2023
Contact Center Executive
CROTUS TECNOLOGIES PVT LTD
08.2017 - 01.2018
Bachelor of Arts - COMPUTER APPLICATIONS
TNOU
04.2001 -
Supplier Relationship Executive
STAYZILLA .COM
3 2013 - 3 2015