Summary
Overview
Work History
Education
Skills
Personal Information
Professional Skills And Achievements
Timeline
Vipin Kumar Singh

Vipin Kumar Singh

Senior Travel Analyst
New Delhi

Summary

I have been working as a travel analyst for the past 12 years and I possess deep rooted knowledge about travel industry and its processes. Passionate and flexible to work in any contemporary fields that the market demands. I have always delivered results and earned trust of the organisations that I have worked with.taking ownership of the work has always been In my work ethic and makes me ago-to person for everyone around me.

Overview

12
12
years of professional experience
2
2
Languages

Work History

Senior Travel Analyst

American Express
09.2021 - Current
  • Company Overview: Multinational financial services
  • Working for Air Settlement team middle office
  • Taking care of ADMs which includes research of fare calculation errors or various reasons like incorrect commission claimed, fare validity
  • Taking ownership of account receivable cases
  • Managing cases of erroneous charge as per BSP
  • Multinational financial services

Business Operations Manager

The Corbett Greens (Resort)
03.2019 - 09.2021
  • Implemented cost-saving measures, reducing operational expenses without sacrificing quality or productivity.
  • Maximized revenue generation through effective sales strategies and market analysis insights.
  • Facilitated seamless communication between departments to foster collaboration on shared objectives.
  • Worked in tandem with peers to better understand business process and initiate improvements, helping company achieve goals.

Senior Travel Analyst

American Express
10.2015 - 03.2019
  • Company Overview: Multinational financial services
  • Handled Payment, commission reconciliation and payment Research
  • Handling AP and AR cases and working with finance team to order to close pending item
  • Contacting all global travel vendor for payment and commission via email and call
  • Performed Air and Land Refunds across different international markets
  • Resolving market queries regarding Cancellation and Fare rules
  • Validating ADMs and dispute or write-off accordingly
  • Multinational financial services

Travel Analyst

Carlson Wagonlit Travel
02.2013 - 03.2015
  • Company Overview: travel management company
  • Handled corporate bookings, exchanges, International ticketing, Invoicing hotel, car, etc
  • Visited clients to take feedback about our travel related services and helped them strategize better services
  • Handled company's major clients like Accenture, Google
  • Travel management company

Education

Bachelor Of Arts -

Kanpur University

Diploma in Travel &Hospitality -

Frankfinn Institute

Skills

Global Distribution Systems

Personal Information

Date of Birth: 09/10/89

Professional Skills And Achievements

  • Sound knowledge of Global Distribution Systems - Sabre, Amadeus, Worldspan, Apollo.
  • In-depth knowledge of Air fares, ticketing, interpreting fare rules.
  • Thorough knowledge of MS Excel and MS Word.
  • Have been awarded quarterly award for accountability and productivity for diligent work and team support.
  • Have been awarded Multiple Star of the month awards and have been recognized across the organization.
  • Have also taken part in leadership activities like Project Migration and Knowledge Training.
  • Mentored New Hires and trainees for skill development and bridging the knowledge gap.

Timeline

Senior Travel Analyst - American Express
09.2021 - Current
Business Operations Manager - The Corbett Greens (Resort)
03.2019 - 09.2021
Senior Travel Analyst - American Express
10.2015 - 03.2019
Travel Analyst - Carlson Wagonlit Travel
02.2013 - 03.2015
Kanpur University - Bachelor Of Arts,
Frankfinn Institute - Diploma in Travel &Hospitality,

Similar Profiles

CREATE PROFILE
Vipin Kumar SinghSenior Travel Analyst