V Subhashini

Global finance and accounting.

· GR creation / cancellation - creating more then 200 GR per day

· EID and Site based billing

· Non billable / billable invoicing

· Reporting out billed costs to SBG and SBU controllers and other stakeholders

· Cash applications

· Handling audit for accounts payable

· Re-bill and credit

· Inter Company AR Validation (For Quarterly Basis)

· WCT (Wire Charges upload)

· Reconciliation and accounting of inter company balances

· Support month end close process and partner with Finance to meet closing schedule

· Weekly, Monthly reports

performed month end smoothly

TPC: Transaction Processing Centre

Transaction Processing Centre (TPC) teams are responsible for the timely entering of

data for Order-to-Billing orders received from the field representatives and GSOM

Maintenance Administration (GMA). TPC teams process order entry, purchase orders,

and billing requests on behalf of Unisys subsidiaries. All processes are completed within

the allowed time frames according to agreed SLA’s. TPC team’s also ensure that all

possible activities are completed before the month-end close is started. All activities are created and updated in Pack Track for tracking and metrics purposes.

· Involved in invoice generation and billing of contracts ensuring client receives correct invoice each time.

· Processing data and applying in accurate manner to service contract using technical and financial knowledge to add value.

· Apply company policies and procedures required to process high value transactions.

· Maintaining 100% SLA and quality with regards to invoice generation.

· Providing Maintenance and Warranty for HW/SW orders

· Organize work load and ensure timely processing of invoices.

· Generating invoices, credit memo, enrolling new deals by creating contracts.

· Auditing/Validation of invoice generation & billing.

· Perform quality assurance on documents to ensure consistency and quality.

· Handling theater mailbox and assigning packages/requests to the processors.

· Training new and inexperienced team members and provide first level advice on procedures/work methods.

· Identify, recommend and implement process improvements in procedures of team assignments.

· Highly self-motivated to work independently, within delegated authority, with no supervision.

· Update monthly rates, Upgrade warranty amounts and Monthly rate after warranty

· Termination and extension of contracts, credit/re-bill, manual credits, Global

· one-time billing requests in accordance with the maintenance guidelines and

procedures.

· and change of maintenance price of products or any other updates on the contract.

· Work with Different systems: Oracle, Conbil and Global Time and

Material (GTM).

• Worked varied hours to meet seasonal and business needs.
• Created solutions for customers to satisfy specific needs, quality and budget.
• Configured desktop computers, peripherals and accounts and assigned suitable security levels.
• Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
• Managed customer relations through communication and helpful interactions.
• Provided product price information to customers.
• Identified customer needs and wants to enhance customer experiences and boost sales.
• Kept detailed records of daily progress to identify and correct areas needing improvement.
• Recommended equipment upgrades to supervisor.
• Worked with vendors to resolve equipment failures.
• Troubleshot minor issues with equipment and tools.
• Answered incoming telephone calls and processed incoming and outgoing mail to support office staff.
• Used Microsoft tools to create correspondence, edit spreadsheets and develop presentations.
• Managed over 60 customer calls per day.