Proven leader at Lifestyle International Pvt Ltd (MAX FASHION) with a track record of enhancing customer satisfaction and exceeding sales targets through strategic planning and staff development. Skilled in inventory management and team motivation, adept at recruiting and policy adherence. Demonstrates exceptional communication and goal-setting abilities, achieving consistent performance improvements.
. Currently working in MAX FASHION as Department Manager from Mar 2024.
Handling 9432 sft of apparels Department along with job role KRA's and Store Process.
Overall experience in Retail is 10 Years
* RESPONSIBILITIES :
DAILY OPERATIONS :
. Looking after the daily operations in the store. Maintaining opening and closing of the store getting stock from the DC and other Store when even it was required.
BRIEFING THE EMPLOYEE :
. Briefing the employee about their Daily duties and responsibilities, looking after their Grooming Standards and Punctuality, explaining them what company is expecting from then and guiding them to achieve the daily and monthly targets.
GLOBAL COUNT :
Making Employees to check the inventory physically and take proper action if any misplace of the product and take care of the damaged product and doing perpetual inventory, we can reduce the Shrinkage of stock.
RECRUITMENT OF STAFF :
Recruitment is an important process in the store, while recruiting we have to maintain company standards clearly explaining about his roles and responsibilities and explaining him or her thoroughly and recruit them.
TRANING AND DEVELOPMENT OF STAFF :
Now the country was developing rapidly, letest technology was introduced as we have to train our employees accordingly the changes made in our store in aspects of the technology what we are using in the store.
CUSTOMER SERVICE :
When we are Delivering or selling a product and with this, we are responsible for the service. So, customer service is very important and it helps for the company to get repeated customers solving the customer queries on time.
PROFIT AND LOSS :
We should increase the profit of the store by selling the profits which gives company high margins and we should decrease the store expenditure this helps us not to incur loss.
Profitability is the only thing that proves our efforts on the store.
. Joined in V RETAIL PVT LTD CENTRO Rajamandry as Department Manager from Sep - 2021 to Feb 2024.
. Handling Store fo 2469 sft and maintaining health department (Men's & Sports) in Store KPI's along with job role KRA's.
ROLE & RESPONSIBILITY :
. Maintaining the target vs achievement with healthy KPI's
. Assign the targets to staff individual and driving the same
. Customer service and resolved their queries
. Floor Standards as per the layouts
. Marketing analysis regarding sale improvement
. Shrinkage Management
. Worked in Landmark Group Max Fashion in CMR mall Vizag Mar - 2018 to Aug - 2021.
ROLE & RESPONSIBILITIES :
. Sr.Cre
. Product demonstration and delivering customer satisfaction
. Customer Relationship management
. Executing SOP
. Worked in TATA RETAIL ENTERPRISES in "WEST SIDE" Vizag May - 2015 to Feb - 2018.
ROLE & RESPONSIBILITIES:
. Sale's Associate
. CSE(Cashier & CSD excutive)
Strategies and goals
undefinedI hereby declare that above details furnished by me are true and the best of my Knowledge and belief.
Date : Signature
Place : (VADDE YERRISWAMI)