vadhan s s
Assistant System Manager
Bengaluru
Summary
Dynamic IT professional with a proven track record at Samyukta Karnataka, excelling in system administration and network troubleshooting. Successfully implemented disaster recovery plans and optimized IT infrastructure, enhancing operational efficiency. Adept at providing technical support and fostering team collaboration, ensuring minimal downtime and improved user satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
3
3
Languages
Work History
Assistant System Manager
Samyukta Karnataka
06.2018 - 08.2024
- Implemented disaster recovery plans to ensure minimal disruption to business operations in case of system failures or data breaches.
- Assisted in the development of IT strategies, providing valuable insights from a systems management perspective.
- Developed custom software solutions to address specific business needs, increasing overall operational efficiency.
- Contributed to the creation of comprehensive backup strategies, safeguarding vital company data against loss or corruption due to unforeseen events such as natural disasters or cyberattacks.
- Managed the deployment of new hardware, ensuring seamless integration into existing systems.
- Trained team members on best practices for system use, increasing overall productivity across departments.
- Supported end-users with technical issues, providing prompt and efficient assistance that minimized disruptions to daily tasks.
- Optimized network performance by regularly monitoring usage patterns and adjusting settings as needed.
- Reduced downtime by proactively addressing potential system issues through regular maintenance and troubleshooting efforts.
- Improved system efficiency by implementing and maintaining IT infrastructure upgrades.
- Provided remote troubleshooting and support for users.
- Administered system controls, databases, and networks.
- Kept computer systems operating at optimal performance levels.
- Wrote and updated technical documentation covering system components.
Service Engineer
CNS Infotech
06.2017 - 03.2018
- Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
- Engaged in first-level support for customers requiring routine support and troubleshooting.
- Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
- Tested and checked performance of hardware and software programs.
- Installed, configured and tested equipment on specialized platforms.
- Performed periodic testing of all networks and systems.
Education
Bachelor of Commerce -
Don Bosco Group Of Institutions
Bengaluru, India 04.2001 -
Skills
Network troubleshooting
Incident management
Application support
IT infrastructure
Hardware maintenance
Server management
System administration
Operating systems
Storage management
Remote support
Troubleshooting skills
Hardware troubleshooting
Technical support
Multitasking Abilities
Certification
Hardware and networking
Timeline
Assistant System Manager
Samyukta Karnataka
06.2018 - 08.2024
Service Engineer
CNS Infotech
06.2017 - 03.2018
Hardware and networking
02-2016
Bachelor of Commerce -
Don Bosco Group Of Institutions
04.2001 -
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