Vadiraj Korti
Hubli
Summary
Goal-driven professional with 10 years of experience managing end-to-end Sales & Marketing and Post Sales services. Skilled in implementing strategies to augment business, identify new market segments, and promote brand for business excellence. Proven track record in managing sales operations, fostering client relationships, and leading teams to achieve corporate goals. Proficient in maintaining processes that meet after-sale service requirements, ensuring daily service time compliance. Experienced in identifying and implementing innovative solutions to address challenges and opportunities. Dynamic executive sales leader with a strong record of developing high-performing marketing teams to achieve aggressive goals and penetrate untapped markets. Effective communicator with strong analytical and organizational abilities, possessing a flexible and detail-oriented attitude. Insightful Manager experienced in directing operations through motivational strategies and policy enforcement, proficient in industry best practices, market trends, and regulatory requirements. Talented leader with an analytical approach to business planning and problem-solving on a day-to-day basis.
Overview
13
13
years of professional experience
Work History
"Manager- Service Quality & Process Excellence"
IDFC FIRST BANK LTD
06.2023 - Current
- Conducts audits of lending operations across various branches and asset centers to ensure compliance with internal policies and regulatory requirements.
- Verify documents for HL, LAP and Agriculture loans in Karnataka and Maharashtra states files on quarterly basis.
- Evaluate the effectiveness of lending processes, including loan origination, underwriting, servicing and collections.
- Identify and analyses the risks associated with lending practices, recommending improvements to enhance operational efficiency and compliance.
- Test processes and controls to ensure adherence to both internal and external audit guidelines.
- Prepare detailed audit reports, outlining findings, recommendations and action plans for improvements.
- Stay updated on changes in lending regulations and best practices to ensure ongoing compliance with industry standards.
- Assist in developing and refining auditing procedures and methodologies specific to the lending business.
- Support to identification of defects and opportunities across customer journeys, providing recommendations for process improvements.
- Conduct regular visits to each branch at least once every 3 months for verification oh HL, LAP and Agriculture loans files.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Assistant Manager Internal Audit
IIFL Samasta Finance Ltd
05.2019 - 06.2023
- Gathering, investigating, and summarizing market data and trends to draft reports. Implementing new sales plans and advertising. Recruiting, training, and managing marketing and sales teams to achieve sales and marketing human resource objectives. Prepares daily/weekly/monthly reports to stakeholders
- Execute the marketing strategy for a variety of events, including implementing the event marketing plan, working to a set budget and using a range of marketing channels to achieve set KPIs. Building new avenues for growth and sustaining the existing ones. Increased market shares across categories and market segments.
- Responsible for Sales and Marketing, Business development, negotiation and signing of proposals by working with stakeholders and relationship with strategic partner. Maintain the audit universe capable of informing and supporting the annual plan, and review all audit deliverables for coverage, quality and positioning
- Produce and contribute to entity reports and opinions which successfully influence executive management to manage risk prudently within the Company's risk appetite. Ensure continuous monitoring is undertaken in support of entity assurance & planning, to input and deliver periodic Opinions to divisions and entities
- Direct audit methodology for quality audit execution and responsible for ensuring that all engagements comply with the audit methodology and leverages the tools. Ensure that strategic and operational risks across your business entity are sufficiently understood in order that an appropriate audit plan can be built
Senior Officer (Home Loan & Loan against Property)
IDFC BANK LTD
12.2016 - 04.2018
- Developing growth strategies and plans. Managing and retaining relationships with existing clients. Increasing client base. Following industry trends locally and internationally. Handling negotiations and deal closures. Work closely with Partners in creating and executing business development initiatives.
- Drive Promotional activity for the region in consultation with Marketing and Technical team for generating new business. Managing team of sales employees. Demonstrated ability to apply strategic planning, budgeting and forecasting skills to develop strategy for channel partners and direct accounts/SME’s
- Providing a best-in-class applicant experience by coaching and role-modelling a superior customer excellence mind-set where quality and knowledge-sharing take priority. Analyzing, monitoring & developing strategic insights and trends based on reports and research and contributing the next evolution of customer excellence
- Consistently monitoring the sales activity of the team and tracking the results. Conducting weekly forecasting meeting and coaching on strategies to create pipeline and drive closures. Establish account relationships with key decision makers when necessary to drive deals forward. Exceeds various business objectives.
Part time
Tours and Travels Business
05.2016 - 12.2016
- Focus is on building the overall strategic marketing plan to deliver and maintain aggressive market growth, market share. Developing and executing relevant programs focused on key market segments with strategic customers and prospects. Massive distribution expansion drive in rural markets. Vendor Management
- Create awareness & increase the positive image, thereby help in increasing customer demand for organization offerings. Maintain relationships with vendors to ensure collaboration in promotional activities. Conduct market research to evaluate trends, brand awareness & competition ventures. Large scale new town opening
Business Development Officer
Crisil Ltd. (RandStad)
10.2015 - 04.2016
- Reporting on sales activity and forecasting to senior sales management. Own and achieve sales targets for new business sales in the market segment. Leads overall strategic alignment of the organization activities aimed at exploring customer’s requirement. Driving the business of third-party products through team
- Own the design, maintenance of scalable solutions for ongoing reports, analyses, dashboards, etc. to support analytical and business needs. Develop a deep understanding of our vast data sources and identify which to use to solve specific business problems and lead the team in creating those strategies & initiatives
- Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals. Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements
Sales Executive (CASA)
Updater Service (IDBI Bank)
12.2013 - 03.2014
- Driving market leading standards for conduct and controls in line with bank values and expectations. Analyze client performance and provide recommendations on opportunities to explored and enhance the relationship value. Execution of the defined audit program steps to ensure that all risks and controls are identified.
- Preparing audit programs after detailed scrutiny of financial records and determining scope of work to be performed. Advocate relentlessly for the customer, both internal and external and reach out to internal teams and formulate strategies to optimize business and maintain the Firm’s position as the market leader.
- Continue to provide delighted support for our customers by having a high-level accountability. Constantly improve operational team metrics, establish system for tracking metrics and key milestones, leverage metrics to make data driven decisions. Ensuring timely completion of transactions to meet or exceed client SLAs
Senior Business Executive (Loan against Property)
AXIS Capital Ltd.
01.2013 - 04.2013
- Prospect for potential new clients and turn this into increased business. Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities. Meet potential clients by growing, maintaining, and leveraging your network. Research and build relationships with new clients.
- Finding and developing new markets and improving sales. Attending conferences and industry events. Developing quotes and proposals for clients. Defining the scope and deliverables of projects through discussions with clients. Developing goals for business growth and ensuring they are met.
- Managing a team of sales officers to bring business for organization and manage services to the customers. Reviewing all the Tele Marketing team monthly on generating new enquires and customer service performance. Training ales officers about the product, competitor’s product and overall sales process.
Senior Business Executive (Loan against Property)
AXIS Capital Ltd.
02.2012 - 11.2012
- Manage and grow long term relationships with the vendors, identify opportunities and take initiatives to grow the business of your accounts. Manage end- to- end client relationship with the vendors including pitching, customer on boarding, escalations & payment collection. Optimizes sales force and channel partner coverage for designated area/geography in line with category and account focus and growth plans
- Utilise market and client intelligence to generate business strategies, create new service line opportunities, and formulate strategies to outpace competitors and maintain the Firm’s position as the market leader. Leading the accounts and sales plan for the allocated accounts ensuring client business objectives are met.
Education
B.Com -
Bangalore University
01.2011
Skills
- Sales strategy development
- Account Management
- P&L Management
- Territory Management
- Business Development
- Cross Selling & UP Selling
- Presentations & Proposals
- CRM
- Operation Management
- Marketing
- Negotiation & Closing Activities
- Sales Training & Team Leadership
- Revenue & Profit Growth
- Productivity & Performance Improvement
- Business Strategist
- Product Research & Evaluation
- Product Marketing
- Distributor Management
- Depot Operation
- Retail Operation
- Credit Control
- Project Management
- Complex Problem-solving
- Verbal and written communication
- Decision-making
- Time management
- Documentation and reporting
- Strategic planning
- Policy implementation
- Conflict resolution
Languages
English
Kannada
Hindi
Marathi
Timeline
"Manager- Service Quality & Process Excellence"
IDFC FIRST BANK LTD
06.2023 - Current
Assistant Manager Internal Audit
IIFL Samasta Finance Ltd
05.2019 - 06.2023
Senior Officer (Home Loan & Loan against Property)
IDFC BANK LTD
12.2016 - 04.2018
Part time
Tours and Travels Business
05.2016 - 12.2016
Business Development Officer
Crisil Ltd. (RandStad)
10.2015 - 04.2016
Sales Executive (CASA)
Updater Service (IDBI Bank)
12.2013 - 03.2014
Senior Business Executive (Loan against Property)
AXIS Capital Ltd.
01.2013 - 04.2013
Senior Business Executive (Loan against Property)
AXIS Capital Ltd.
02.2012 - 11.2012
B.Com -
Bangalore University
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