Operating System: Windows XP/7/8/10


Results-driven QA Manager with over 13 years of experience in developing and implementing quality strategies for cloud-based SaaS platforms in the IT ATS and VMS sectors. Expertise in significantly reducing production defects, enhancing release predictability, and safeguarding revenue through robust QA governance, root cause analysis, and effective cross-functional leadership. Skilled in managing large manual QA teams and adept at navigating complex integrations to ensure successful execution of enterprise-scale releases. A strong commitment to fostering a culture of quality and continuous improvement empowers teams to drive organizational success.
Operating System: Windows XP/7/8/10
Navigators: IE 8/9/10, Mozilla Firefox, Google Chrome, Safari
Packages: MS Office 2000/2003/2007/2010, Zoniac Chrome/IE Add-on and ZRR Outlook Toolbar
Version Controller: VSS, SVN
Defect Management Tool: Jira & Mantis
Databases: Postgresql 941
Documentation: MS-Excel, MS-Word, Text pad, Jet Screenshot & Google Screen recorder