Vadivukkarasi P
Salesforce Technical Manager
Chennai,TN
Summary
A Diversified, solutions-oriented, Certified Scrum Master, Certified Salesforce Platform Developer I and Certified Salesforce Administrator with over 11+ years of adverse experience in product management, service delivery & business development from concept to implementation. Talents include in-depth knowledge in automating Salesforce ecosystem, backlog prioritization and Identification of epics, features & dependencies, Continual Service Improvement. Skilled in quick learning with core leadership behaviors, cultivating open collaboration with team members and upper management while capable of thriving in complexity. Strong leadership skills with a capacity to establish good rapport with global teams for smoother transition. Skilled in demonstrating teamwork in cross-functional teams to deliver breakthrough solutions.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Reporting Manager
HCL Technologies
09.2020 - Current
- Spearheading 15+ members of developers, business analysis including work assignment, mentoring and career progression.
- Conceptualizing strategic initiatives to propel team to achieve goals
- Conducting Design and architectural review workshop for Salesforce customizations.
- Troubleshoot various production and technical issues by deep driving and analysis.
- Coaching teams to adapt to Scrum working methodologies and CI/CD model.
- Developed suggestions for technical process improvements to optimize resources.
- Worked with management in analyzing problems, providing solutions, or recommending corrective action and implementing solutions.
- Monitoring end-to-end projects and team metrics, ensuring timely completion and delivery of several successful Salesforce implementations.
- Catered to individual team member’s growth and aspirations by performed effective performance reviews.
- Streamlined hiring process and on boarded more than 15+ employees. Crafted comprehensive access and training checklist for new hires for easier tracking.
- Evaluated customer impact risk, reputation risk and regulatory risk.
Technical Lead
HCL Technologies
08.2019 - 09.2020
- Maintained and followed Development guidelines to handle governor limits and best practices.
- Effective Team handling and Addressed their technical queries.
- Developed custom Business logic using Apex Classes, Visual force pages.
- Interacted with various Business users in Scrum model for requirements gathering.
- Resolved problems, improved operations and provided exceptional service.
- Prepared variety of different written communications, reports and documents to ensure smooth operations.
- Used coordination and planning skills to achieve results according to schedule.
- Improved Salesforce Org by framing new infrastructure and streamlining.
- Organized Design and Code review and achieved 0 in-sprints defects.
- Mentored junior team members, providing educational expertise on technical concepts.
Senior Software Engineer
Mphasis
03.2015 - 08.2019
- Worked on various Salesforce.com standard objects like Accounts, Opportunities, Events, Tasks, Contacts, Cases.
- Interacted with various Business users for requirements gathering.
- Developed various Custom Objects, Tabs, validation rules, formula fields.
- Developed custom Business logic using Apex Classes, Visual force pages. Used Visual force components like Page Block, Command Buttons, Action support, Action Function.
- Performed detailed analysis of business and technical requirements and developed Apex classes.
- Managed and deployed Salesforce.com CRM solution to multiple Instances within organization and maintained Deployment checklist.
- Performed data cleanup and/or Data migration to/from Salesforce.com
Programmer Analyst
Cognizant Technology Solutions, CTS
06.2012 - 11.2014
- Critically Analyzed Current System Configuration, Documented and reported most necessary changes to be made in Claims process to make it Compliant to new X12 5010 standards.
- Analyzed Current EDI files received, documented, and reported necessary changes to be made in Claims Processing process followed.
- Stored data in BAM tables.
- Reported Production issues
- Root cause analysis for task failures / exceptions in production
Programmer
Cognizant Technology Solutions
08.2010 - 06.2012
- Developed requirements and Unit tested in Microsoft Biz-talk server
- Understanding new Change requests, estimations, Deliverables.
Skills
Agile/Scrum
Salesforce Customization
Salesforce Configuration
Salesforce Integration
Language- HTML, Apex, Visual Force, SOQL
Salesforce Plug-ins-Visual Studio code,Developer console,Workbench,Data Loader
Key Expertise
Software Project Management
Agile Software Development
Design thinking
Roadmap Building
Business/Requirement Analysis
Servant Leader
Salesforce
Stakeholder Management
People Management
Strategic Leadership
Recruitment & Training
Domain
Healthcare
Bio-Technology
TeleCommunication
Certifications and Courses
Certified Scrum Master
Certified Salesforce Platform Developer I
Certified Salesforce Administrator
AHM-250 - Introduction to Healthcare Management
Education
BCA - University of Madras-2010
Timeline
Reporting Manager
HCL Technologies
09.2020 - Current
Technical Lead
HCL Technologies
08.2019 - 09.2020
Senior Software Engineer
Mphasis
03.2015 - 08.2019
Programmer Analyst
Cognizant Technology Solutions, CTS
06.2012 - 11.2014
Programmer
Cognizant Technology Solutions
08.2010 - 06.2012