Vaibhav
Delhi
Summary
Resourceful professional in travel coordination, known for high productivity and efficient task completion. Specialize in itinerary planning, customer relationship management, and conflict resolution. Excel in communication, adaptability, and problem-solving to enhance client satisfaction and streamline travel experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Travel Consultant
Vivaholiday Planners Pvt.Ltd
Noida
07.2024 - Current
- Developed customized travel plans to meet customer needs and preferences.
- Assisted customers in making changes to existing itineraries or canceling trips.
- Collaborated with airlines, hotels and other vendors to ensure best rates for customers' trips.
FOOD AND BEVERAGE SERVICE
RADISSON BLU MBD
Noida
10.2023 - 11.2023
- Excelling in food and beverage service, management, and upholding the high standards of our fine-dining restaurant, where I continually enhance my skills in delivering exceptional guest experiences.
- Managed logistics related to guest registration, transportation, lodging and food and beverage service during events.
- Monitored inventory levels of food and beverage items to ensure adequate supplies were available for service.
- Provided concierge services to ensure guests had all necessary information regarding the hotel and surrounding area.
TRAVEL ADVISOR
THE HOLIDATION
New York
06.2021 - 04.2023
- Managed the creation of customized packages for clients based on individual requirements.
- Coordinated cruises, trains and flights based on cost and time of travel to enhance client experience and satisfaction.
- Sustained operational efficiencies, coordinating domestic/international customer travel accommodations while managing airfare, hotel bookings, and rental car reservations.
- Provided training to new employees in order to ensure their success in their roles as tour guides or event staff members.
- Created detailed itineraries for group tours and events, including lodging, transportation, meals, and activities.
PROOFREADING
ML BOOKS INTERNATIONAL
Delhi
10.2020 - 06.2021
- Maintained detailed records of changes made during proofreading process.
- Assisted publishing team with pre-publication tasks such as copy editing or proofreading.
- Created spreadsheets, documents, and other materials using MS Office Suite for internal use.
EVENT PLANNER
THE PASSION EVENTS
Noida
04.2018 - 05.2018
- Selected catering services for different types of events, balancing cost, menu and term options against client demands.
- Designed event themes and coordinated decorations, audio and visual equipment, and promotional materials to enhance event atmosphere.
- Created floor plans, seating arrangements, and other visuals as needed for each event.
FOOD AND BEVERAGE SERVICE
THE LEELA AMBIANCE CONVENTION HOTEL
Delhi
10.2017 - 11.2017
- Ensured high-quality experiences at fine-dining restaurant.
- Enhanced hospitality capabilities in upscale dining settings.
- Organized event logistics, including food and beverage services, entertainment, transportation, and other amenities.
- Maintained accurate records of all transactions related to food and beverage services.
- Monitored patron alcohol consumption to encourage safety.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Education
MASTERS OF VOCATION (M.VOC.) - TOURISM AND HOSPITALITY MANAGEMENT
DR. BR AMBEDKAR UNIVERSITY
Delhi01.2023
BACHELOR OF VOCATION (B.VOC.) - TOURISM AND HOSPITALITY
DR. BR AMBEDKAR UNIVERSITY
Delhi01.2020
Senior Secondary (XII) - Arts
HANSRAJ SMARAK SR SEC SCHOOL (CBSE BOARD)
Delhi01.2017
Secondary (X) -
HANSRAJ SMARAK SR SEC SCHOOL (CBSE BOARD)
Delhi01.2015
Skills
- Travel package planning
- International reservations
- Travel industry expertise
- Customer relations
- Hospitality industry experience
- Concierge support
- VIP support management
- Vendor negotiation
- Proficient in Microsoft office
Certification
- Food and Beverage Service Management from THSC (Tourism and Hospitality Skill Council)
- MICE Management from THSC (Tourism and Hospitality Skill Council)
- Tour Management from THSC (Tourism and Hospitality Skill Council)
Timeline
Travel Consultant
Vivaholiday Planners Pvt.Ltd
07.2024 - Current
FOOD AND BEVERAGE SERVICE
RADISSON BLU MBD
10.2023 - 11.2023
TRAVEL ADVISOR
THE HOLIDATION
06.2021 - 04.2023
PROOFREADING
ML BOOKS INTERNATIONAL
10.2020 - 06.2021
EVENT PLANNER
THE PASSION EVENTS
04.2018 - 05.2018
FOOD AND BEVERAGE SERVICE
THE LEELA AMBIANCE CONVENTION HOTEL
10.2017 - 11.2017
MASTERS OF VOCATION (M.VOC.) - TOURISM AND HOSPITALITY MANAGEMENT
DR. BR AMBEDKAR UNIVERSITY
BACHELOR OF VOCATION (B.VOC.) - TOURISM AND HOSPITALITY
DR. BR AMBEDKAR UNIVERSITY
Senior Secondary (XII) - Arts
HANSRAJ SMARAK SR SEC SCHOOL (CBSE BOARD)
Secondary (X) -
HANSRAJ SMARAK SR SEC SCHOOL (CBSE BOARD)
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