Open To Work
Vaibhav Arya
New Delhi
Work Preference
Summary
Dynamic Team Leader at Capline Services with a proven track record in process improvement and team management. Successfully led a team of 24 to exceed quarterly targets, enhancing client satisfaction and operational efficiency. Skilled in dental billing and accounts receivable, and adept at problem-solving, fostering a collaborative environment to achieve outstanding results.
Overview
5
5
years of professional experience
Work History
Team Leader
Capline Servies
Noida
06.2021 - Current
- Created reports summarizing key metrics such as productivity levels, Client satisfaction ratings.
- Handled billing related activities focused on medical specialties.
- Created reports on operational performance metrics and presented them in management meetings.
- Assigned tasks to individual team members based on their skill sets and workloads.
- Implemented process improvements to streamline operations and reduce delays.
- Led a team of 24 individuals in achieving quarterly targets, exceeding goals.
- Daily meeting with internal and external clients to know their needs and expectations, and provide deliverables.
Education
Bachelors of Technology - Computer Science
Dcrust University
01.2020
Skills
- Flexibility
- Management support
- Insurance terminology
- Teamwork
- Problem solving
- Dental billing
- Dental AR
- Process improvement
References
Sumit Kumar Singh, Sr. Assistant Manager, Sumitsingh@caplineservices.com, 8791109312
Hobbies and Interests
- Cricket
- Football
- E-Sports
- Photography
Personal Information
Title: Team Lead
Languages
- Hindi
- English
- Hindi
Timeline
Team Leader
Capline Servies
06.2021 - Current
Bachelors of Technology - Computer Science
Dcrust University