Vaibhav Bapat

• Project: Cesium – Client Reference Data Platform, Bank of America

Cesium is the system of record for client reference data in Global Markets,
providing a single trusted source for trading, compliance, and regulatory
reporting. I worked as a Scrum Master for a cross-functional team
delivering enhancements, integrations, and data quality improvements,
while driving Agile practices, facilitating ceremonies, and ensuring on-time
delivery of business-critical features.

• Collaborated with other Scrum Masters across teams to ensure consistency in processes and tools used.
• Facilitated Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives and Reviews.
• Defined scopes, led resources, and oversaw schedules in line with stakeholder and project owner specifications.
• Conducted demos of completed work at the end of each sprint cycle.
• Identified, addressed and either resolved or escalated project issues.
• Worked with project owners and end users to prioritize feature development and enhancements based on critical paths and business needs.
• Acted as a servant leader to the development team by removing impediments and resolving conflicts.

• Helps team in conducting Agile ceremonies and helping other to understand agile better
• Worked in Agile environment and on more than three projects, successfully delivering them on time and successfully increased the team's quality from 75% to 92%.
• Worked closely and listened to team members' feedback to identify issues and resolve conflicts
• Managing Jira boards right from creating business cases to epics, stories and test cases
• Handling Team data and progress report, delegating task to the team during deliverables
• Part of Quality Control team making sure that we maintain our quality standards and deliver quality products using CAPA
• Continual co-ordination with cross-functional teams to increase metric and quality aspects
• · Assessed each scrum team member's responsibility and delegated tasks to balance each employee's workload
• Doubled team velocity, throughput, burndown, and cumulative flow of 4 cross-functional teams
• Done Volunteering for Rise Against Hunger Initiative official company event

• · Worked for Reliance Retail customer service over calls and emails
• Helped large volume of customers every day with positive attitude and focused on customer satisfaction
• Met customer call guidelines for service levels, handle time and productivity
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