Vaibhav Bodke

• Manage and oversee the current account operations and digital initiatives in 50 branches within the region.

• Drive the implementation of digital banking strategies and initiatives in alignment with the bank's goals and objectives.

• Provide training and support to branch staff on current account products, digital banking platforms, and related processes to ensure competency and efficiency.

• Monitor the performance of current account products and digital channels within the region, identifying areas for improvement and implementing corrective actions as needed.

• Monitoring Branch All Operation Work, Supervising Clerical activities, Processing all Types of Advances and Deposits, Processing all Govt.Schemes, Branch internal Audits, Documentation and Compliance

• Team Management of more than 12 Deputy Managers and Business Banking Executives, Handling Operation and Sales of Bank Business Banking Customers, Business Banking Activity, Current Account Activity, POS Activity, Assets Activity, Revenue Activity, Grab opportunities and do cross sell, Documentation and Compliance, Guide Customers for different investments, Giving the privilege services to All customers

• Lead the branch team in delivering exceptional customer service experiences, resolving escalated customer issues, and ensuring high levels of customer satisfaction.

• Recruit, train, and mentor branch staff to ensure a high-performing team capable of meeting sales targets, operational goals, and customer service standards.

• Giving the privilege services to 300 mapped customers, Guide Customers for different investments, All Branch Banking Operation services to All walking Customers, Do the cross sell via different opportunities and develop a new sales technique, Increase productivity by different sales strategies, Training, assistance and communication