Summary

Overview

Work History

Education

Skills

Timeline

Languages

Accomplishments

Work Preference

Languages

Interests

Hi, I’m

Vaibhav Chauhan

Assistant Manager

Gurugram

Summary

Accomplished leader with a proven track record at Policy bazaar Insurance Web Aggregator Private Ltd, adept in operations management and team motivation. Spearheaded initiatives that delivered 150% growth in admissions and enhanced sales growth by 10% in current organization. Excelled in strategic planning and problem-solving, ensuring operational excellence and surpassing sales targets.

Overview

years of professional experience

years of post-secondary education

Work History

Girnarsoft Education Services Pvt Ltd

Assistant Manager

02.2023 - Current

Job overview

Developed strong working relationships with staff, fostering positive work environment.
Increased B2B sales by developing and implementing targeted marketing strategies.
Mentored junior team members in best practices for B2B management, boosting overall productivity levels within department.
Collaborated on collection and dispute resolution issues.
Plan training interventions for sales team based on Training Need Identification & identifying training needs from different departments by meeting stake holders and using reports.
Supervised operations team to support operational excellence and excellent customer service to boost sales revenue.
Monitored key performance metrics to identify areas for improvement.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Delivered 150% growth in admission numbers for Amity University (Pan India) and Universities of Punjab Region.
Planned, created, tested, and deployed system life cycle methodology to produce high-quality systems to meet and exceed Revenue Target.
Increased lead utilization of organization by 22%.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Increased recoveries by negotiating favorable repayment terms for clients and customers.

Policybazaar Insurance Web Aggregator Private Ltd

Senior Team Leader

04.2022 - 12.2022

Job overview

Conducted team member meetings and updated members on best practices and continuing expectations.
Enhanced team productivity by implementing efficient workflow processes and optimizing resource allocation.
Responsible for identifying training needs from different departments by meeting stake holders and using reports.
Plan training interventions for sales team based on Training Need Identification.
Set clear team goals and delegated tasks and set deadlines.
Responsible for delivery of training for technical and non-technical skills for existing and new insurance products and other processes, etc.
Oversaw successful execution of multiple projects by effectively managing risks and addressing potential issues proactively.
Handling span of 60+ members with 4 Team Leaders and training leaders of region for new FOS - (Feet On Street) process.
Maintaining and driving Operational metrics and Data of FOS - (Feet On Street) process.
Produced weekly, daily and monthly activity reports and forecasts.
Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.

Policybazaar Insurance Web Aggregator Private Ltd

Team Leader

04.2021 - 03.2022

Job overview

Set performance expectations for team, monitoring progress towards goals and providing constructive feedback as needed.
Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Maintaining Daily, Weekly, Monthly and Yearly Sales Data for Team members.
Supported office business development for Traditional products.
Achieved 112% of yearly target.

Policybazaar Insurance Web Aggregator Private Ltd

Subject Matter Expert

04.2019 - 03.2021

Job overview

Mentored junior team members, contributing to their professional growth and development.
Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
Established best practices for knowledge sharing, fostering culture of continuous learning and improvement.
Developed effective training materials for diverse audiences, resulting in improved skillsets and increased job satisfaction.
Maintained relationship with existing clients for up sales.
Managed team of 20+ members.
Delivered 115% of Team Target.

Policybazaar Insurance Web Aggregator Private Ltd

Senior Sales Consultant

04.2018 - 03.2019

Job overview

Established strong client relationships for increased customer loyalty and repeat business.
Provided exceptional customer service, addressing concerns promptly and professionally.
Dealing with HNI and NRI customers in all variants of Insurance.
Achieved 110% booking Target month on month.

Policybazaar Insurance Web Aggregator Private Ltd

Associate Sales Consultant

09.2017 - 03.2018

Job overview

Sourced 30 bookings avg each month.
Maintained 90% + utilization throughout season.
Developed, maintained and utilized diverse client base.
Achieved or exceeded company-defined sales quotas.

Education

Integral University
Lucknow, India

Master of Business Administration (Distance) from Financial Management & Operations Management

08.2023 - Current

University Overview

IFTM University
Moradabad

Bachelor of Commerce (B.Com) from Commerce

05.2014 - 08.2017

University Overview

Skills

Operations Management

Timeline

Integral University

Master of Business Administration (Distance) from Financial Management & Operations Management

08.2023 - Current

Assistant Manager

Girnarsoft Education Services Pvt Ltd

02.2023 - Current

Senior Team Leader