Vaibhav Ganipi

• Own the end-to-end integration lifecycle for four API banking products, managing onboarding through production deployment for enterprise customers.
• Monitor live integrations to identify operational gaps and process inefficiencies , translating insights into product enhancements and platform improvements.
• Led the development of in-house SDKs for API integrations, reducing reliance on external service providers, and achieving a 70% reduction in integration costs.
• Standardized developer integration workflows through SDK frameworks and documentation, improving developer experience and integration speed .
• Designed and introduced a DIY digital onboarding journey, enabling customer self-onboarding, and reducing onboarding turnaround time by 40%.
• Revamped onboarding and integration processes to streamline production readiness and improve customer onboarding efficiency .
• Implemented service virtualization for integration testing, reducing dependency on downstream systems, and improving testing uptime to 85%.
• Lead and mentor a team of 10 implementation engineers , overseeing integration delivery, technical troubleshooting, and onboarding execution.
• Monitor integration pipelines, remove delivery blockers, and ensure timely production go-lives for customer integrations .
• Review customer demos and integration discussions to capture product gaps, customer pain points, and feature improvement opportunities .
• Handle customer escalations and onboarding approvals, ensuring timely issue resolution, and strong client relationships.
• Deliver product enablement sessions and demos to internal field teams to improve product positioning and customer adoption.
• Conduct market and competitor analysis within the API banking ecosystem to identify platform improvement opportunities.
• Expanded role scope from single product ownership to managing integrations across multiple API products, and leading implementation teams.

Cloud Platforms and UI. | June 2018 – August 2021

• Started as a cloud services developer , contributing to backend components supporting enterprise cloud platform environments.
• Developed and maintained cloud platform UI dashboards , delivering new features and resolving production issues to improve platform usability.
• Built a React.js-based UI portal from scratch , contributing to both development and testing while defining initial product flows.
• Implemented automation testing frameworks using Robot Framework and Selenium WebDriver , improving regression coverage and reducing manual testing effort.
• Created structured automation test cases that improved testing efficiency and reliability of UI releases .
• Worked with CI/CD pipelines using Jenkins to support automated build and deployment processes.
• Gained hands-on exposure to OpenStack cloud environments , supporting cloud infrastructure deployment and testing workflows.
• Led and mentored new team members for automation testing initiatives , accelerating onboarding and improving team productivity.
• Performed code reviews using Git and Gerrit , ensuring adherence to development standards and improving code quality.
• Served as Single Point of Contact (SPOC) for customer queries, managing technical issues, requirement clarifications, and delivery coordination.
• Contributed to internal proof-of-concept initiatives evaluating open-source project management tools for enterprise adoption.
• Supported Business Continuity Planning (BCP) during the COVID-19 transition to remote work, ensuring operational continuity.
• Conducted knowledge transfer sessions and prepared technical documentation , improving onboarding efficiency for new engineers.