Results-driven DevOps Engineer with a strong focus on automation and scripting. Highly experienced in developing and optimizing tools to automate processes, achieving a 90% reduction in manual effort. Expertise in AWS services, including migration, infrastructure management, and cost optimization. Skilled in enhancing system performance, managing secure access control, and leading successful deployments. Adept at training and mentoring teams to drive efficiency. Committed to delivering efficient, reliable, and scalable solutions through continuous automation and process improvement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Software Engineer
Torry Harris Integration Solutions
03.2022 - Current
Awarded Certificate of Excellence by British Telecom for AWS Lambda automation.
Recognized as "Star Performer – Q2 2024" for exceptional contributions in incident management, monitoring, and automation.
Developed Jenkins pipelines for AWS ECS patching checks, streamlining maintenance workflows.
Developed AWS Lambda functions to restart ECS tasks, scheduling triggers via AWS Scheduler.
Developed Dynatrace dashboards for service monitoring and stakeholder reporting on high-priority services.
Led stakeholder calls, end-to-end sanity checks, and high-priority incident resolutions (HLC calls).
Managed project finances, tracking and optimizing budget allocations.
Coordinated with AWS support, handling cloud-related queries and issue resolutions.
Led deployment activities, gathering artifacts from developers and ensuring smooth rollouts.
Automated service restarts on on-premises servers using shell scripts.
Prepared and delivered daily reports, presentations, and stakeholder updates.
Conducted root cause analysis for defects, providing valuable insights to developers for quick resolutions.
Proactively mitigated P1/P2 incidents, preventing service disruptions with swift action.
Mentored junior team members and new hires to accelerate onboarding and efficiency.
Triaged 1,000+ incidents in Q3 2024, ensuring rapid resolution and minimal downtime.
Software Engineer
Torry Harris Integration Solutions
08.2019 - 03.2022
Received the "Automation Ninja Award" (Q4 2021) for automating day-to-day operational tasks, enhancing efficiency.
Awarded "Rookie of the Month" (Q2 2021) for consistently maintaining a healthy SLA with the client system.
Managed end-to-end deployments, ensuring seamless production rollouts.
Provided 24/7 support, working in multiple shifts to maintain service availability.
Led high-priority HLC incident resolutions and stakeholder communications.
Oversaw project finances, handling budget tracking and reporting for the team.
Developed and managed the Gotcha Tool, improving incident tracking and team finance management.
Automated service operations using shell scripts and cron jobs.