Vaibhav Gonjari

• Managing IT projects related to system upgrades, hardware and software deployments, and disaster recovery.
• Assisting in the design and implementation of IT infrastructure and basic network architecture for the airport location to support long-term growth and development.
• Responsible developing and maintaining capacity and budgeting plans to meet changing business demands
• Met with stakeholders to collaborate and resolve problems.
• Procured IT resources for strategic and operational computing requirements.
• Provided company users with tech support for IT problems and account maintenance.
• Maintained detailed records of all IT assets including hardware, software licenses, and warranties.
• Evaluated organization's technology to recommend upgrades for hardware and software.
• Analyzed user requirements to develop technology solutions that meet business needs.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Worked effectively in team environments to make the workplace more productive.
• Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
• Developed strategies to improve IT service levels while controlling costs within budget limits.
• Reviewed system architecture documents to understand how components interact with each other.
• Recruited, trained and supervised IT department staff.
• Controlled operational IT budget and expenditures within department parameters.
• Provided technical support to users in troubleshooting hardware and software issues.
• Conducted regular audits of network infrastructure equipment to detect potential security risks.
• Coordinated with vendors to ensure timely delivery of products and services.
• Implemented operational processes for data storage, backup, security, and access control.
• Developed and maintained a comprehensive system for tracking IT projects, ensuring deadlines were met.

• Coordinate with departments and monitor all infrastructural facilities available for business personnel throughout the organization.
• Providing infrastructure and management support for both domestic and international operations.
• Working with various applications like Navitair, Arms, SAP basic support, GoNow, etc., company-related applications.
• Procured IT resources for strategic and operational computing requirements.

Project Handled :-

• Accomplished the seamless setup of a new office for 3,000 users, skillfully coordinating with multiple vendors for end-to-end integration, including the establishment of two hub rooms and one server room with robust connectivity.
• Druva inSync cloud implementation.
• BCP room setup and checks.
• Centralized Printer Solution.
• Cloud Code implementation for security purposes (Mobile and Client Machine).

• Customer-focused and acting as a single point of contact for all issues, escalations, and follow-ups.
• Managing all communication for planning and being the point of contact for escalations.
• Managing and handling the data center, and I have worked on the upgrading and migration of the server room.
• Management and monitoring network, servers, ADS Win2000, Wi-Fi setup on FortiGate.
• Performs backup procedures as required (TAPE backups and SYMC Endpoint Protection).
• Handling service requests and incidents raised by end users through the ITSM tool.
• Troubleshot hardware and software applications related to system reliability.

• Review and provide the approval regarding the priority of the change request (Minor, Medium or Major)
• Issuing of agenda and circulating to all CAB members in advance of meeting
• Issues change schedules
• Management reporting (Weekly, Biweekly and Monthly)
• Frequent travelling for training and implementation of product
• Testing for cosmetic level changes of product at User Interface level from end user’s point of view

• Managed daily company operations and client accounts.
• Sourced vendors and provided on-site technical support on network hardware and software.
• To coordinate with Regional ISPs to resolve the networking issues in timely mannerConfigured and installed operating systems, software, and hardware components.

• Installed and maintained entire computer networks for our product in a major company.
• Coordinating and handling machine-related issues and concerns, and ensuring they are resolved on time.
• I had provided a demo and training on the client side regarding the machine requirements.

• Identify and troubleshoot basic network problems on a regular basis.
• Hardware Features: System Assembling, Disassembling, Installing, Configuring, and Troubleshooting.
• Remote Desktop Support.
• Handling and troubleshooting network-related issues of internal customers.