Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
8
8
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Deputy Manager - Human Resource Management
Clifford Chance Business Services Pvt. Ltd.
02.2022 - Current
Employee Lifecycle Management: Led end-to-end HR operations for on-roll/off-roll/contractual staff, managing onboarding, attendance, payroll coordination, documentation, and separation processes
Compensation & Appraisals: Supported compensation benchmarking, annual appraisal cycles, prepared increment letters, verified compensation ratios, and ensured accurate payroll-linked updates.
Group Insurance Ownership: Independently managed group insurance programs, including employee additions/deletions and claim coordination.
Statutory Compliance & Audits: Drove monthly/quarterly/annual HR & statutory audits, maintained compliance trackers, closed audit observations, and performed risk assessments.
Legal & Regulatory Handling: Managed legal notices, coordinated with legal counsel, and mitigated regulatory compliance risks through proactive actions.
Background Verification: Handled full BGV lifecycle, resolved insufficiencies, maintained BGV trackers, and escalated red flags to ensure workforce integrity.
Onboarding & Probation: Ensured smooth onboarding, handled joining formalities, and tracked probation evaluations and confirmations.
Separation & Exit Management: Managed exit formalities, clearances, F&F settlements, and conducted exit interviews for continuous improvement.
Employee Relations & Policy Advisory: Served as a key employee point of contact, resolved queries, and ensured consistent application of HR policies.
Rewards & Recognition: Administered the company’s R&R program, ensuring timely award disbursement and employee motivation.
HR Analytics: Created HR dashboards and reports, providing strategic insights and recommending improvements based on workforce trends.
Employee Engagement: Designed and executed employee engagement initiatives to strengthen culture and enhance organizational belonging.
HR – Operations
Amazon India (through Quess Corp & Direct Payroll)
01.2018 - 02.2022
Sole HR Point of Contact for all Amazon operations verticals PAN India, driving HR strategy, compliance, and execution across multiple regions.
Demonstrated strong performance with progressive career growth—from contractual (Quess Corp) to direct Amazon payroll, ensuring continuity in HR leadership.
Led Pan-India HR operations for Amazon Seller & Amazon Fresh, overseeing policy adherence, manpower deployment, and operational HR support.
Managed Compensation & Benefits operations including payroll coordination, attendance systems (Kronos, Alfa), F&F settlements, and statutory reimbursements.
Directed large-scale workforce planning during peak seasons (e.g., Diwali), ensuring zero business disruption across Gujarat, Rajasthan, Delhi, and Haryana.
Owned statutory compliance, including CLRA documentation, audit readiness, and coordination with government bodies for labour law adherence.
Led recruitment & vendor management for contractual and seasonal hiring, optimizing manpower availability and vendor performance.
Delivered HR analytics & dashboards for weekly India HR Business Reviews—tracking attrition, headcount, hiring status, and manpower utilization.
Designed and executed employee engagement initiatives, policy orientation sessions, and R&R programs to strengthen workplace culture.
Administered key HR systems such as PeopleSoft, Kronos, HRIS/Allsec, and Simpliance—ensuring data integrity and smooth process flows.
Handled employee relations and performance management for Delivery Associates across 13+ delivery stations, driving OD interventions for team effectiveness.
Acted as a policy advocate, conducting training on digital tools (Alfa, Kronos) and ensuring consistent policy alignment across teams.
Education
MBA -
GLA University
Mathura, Uttar Pradesh
07.2017
B. Com - undefined
Dr. BR Ambedkar University
Agra, Uttar Pradesh
07.2015
Skills
Process and procedure development
Accomplishments
Pan India SPOC for Alfa module, HRIS/HRMS, Kronos Mytime, Peoplesoft, Simpliance & newly launched
roster module. End to End Training to station teams about new module also got necessary changes in module
as per the feedback from end users in Amazon
Software
Allsec-HRIS/HRMS
MS Office
Workday
Peoplesoft
Kronos Workforce Management
Certification
Indian Labour Laws and Statutory Compliances – SkillDeck
Timeline
ChatGPT for HR – Great learning
05-2025
Contract Labour Act and ID Act Amendments – Bloomasia
01-2025
Indian Labour Laws and Statutory Compliances – SkillDeck
11-2024
Deputy Manager - Human Resource Management
Clifford Chance Business Services Pvt. Ltd.
02.2022 - Current
HR – Operations
Amazon India (through Quess Corp & Direct Payroll)
Team Lead - Compliance & Data Privacy at Clifford Chance Business Services Pvt. Ltd.Team Lead - Compliance & Data Privacy at Clifford Chance Business Services Pvt. Ltd.