Vaibhav Jadhav
Mumbai
Summary
I am a highly experienced waiter with over 7 years in the restaurant industry. I am wellversed in customer service, hospitality, and food and beverage knowledge. I have a passion for creating a memorable dining experience for guests and I take pride in my ability to increase customer satisfaction.
Overview
10
10
years of professional experience
Work History
Assistant Restaurant Manager
Sante Spa( Flint Capital Advisory Private Ltd)
Mumbai
04.2024 - Current
- Clarified specific goals and expectations for trainees.
- Instructed front-of-house team on restaurant standards and protocols to enhance service quality.
- Performed daily inspections of the dining area to maintain cleanliness.
- Monitored adherence to safety protocols.
- Guaranteed accurate and efficient fulfillment of customer orders.
- Monitored safety procedures to maintain safe working conditions.
- Ensured cleanliness and welcoming appearance of restaurant consistently.
- Supported staff by handling responsibilities during peak hours.
- Enhanced interaction channels between waitstaff and kitchen staff during high-demand periods.
Designated Trainer(Busser)
M.H Alshaya -Cheesecake Factory
Doha
06.2022 - 03.2024
- Led training sessions for new bussers on table set-up, service procedures, and cleanliness standards
- Developed educational materials on restaurant policies and procedures for ongoing training purposes
- Monitored and evaluated trainees' performance to provide constructive feedback and support their learning
- Collaborated with management to identify training needs and recommend improvements to training programs
Floor Member
Ivaar Hospitality-Bayroute
Mumbai
11.2019 - 05.2022
- Demonstrated ability to multitask and prioritize responsibilities in fast-paced environment
- Utilized strong communication skills to effectively collaborate with team members
- Trained in customer service to ensure positive experience for all patrons
- Provided exceptional customer service in a fast-paced restaurant environment
- Effectively communicated with guests to ensure their dining experience exceeded expectations
- Collaborated with team members to ensure smooth operations and guest satisfaction
- Demonstrated efficiency in multitasking and handling high-volume orders
F&B Associate
Novotel Hotel
Mumbai
12.2017 - 11.2019
- Experienced in handling cash transactions accurately and efficiently while following proper procedures
- Interned at 5-star hotel, assisting with guest check-in/check-out, room service, and reservations
- Completed hands-on training in hotel operations, including front desk, housekeeping, and F&B departments
- Participated in hospitality workshops and seminars to improve customer service and communication skills
- Received positive feedback from supervisors for professionalism, teamwork, and attention to detail
Hotel Training
Novotel Hotel
Mumbai
05.2015 - 09.2015
- Clarified specific goals and expectations for trainees.
- Instructed front-of-house team on restaurant standards and protocols to enhance service quality.
- Performed daily inspections of the dining area to maintain cleanliness.
- Monitored adherence to safety protocols.
- Guaranteed accurate and efficient fulfillment of customer orders.
- Monitored safety procedures to maintain safe working conditions.
- Ensured cleanliness and welcoming appearance of restaurant consistently.
- Supported staff by handling responsibilities during peak hours.
- Enhanced interaction channels between waitstaff and kitchen staff during high-demand periods.
Education
Bhm - Bachelor In Hotel Management
Anjuman-I-Islam College Of Hotel &Tourism Management Studies & Research
Mumbai, India01.2017
Skills
- Customer service
- Time management
- Communication
- Multitasking
- Teamwork
- Menu knowledge
- Upselling
- Food safety
- Sales skills
Awards
- Appreciation Certificate For The Guest Satisfaction
- Employee Of The Month
Languages
- English, advanced
- Hindi, advanced
- Marathi, advanced
- Gujrati, advanced
Personal Information
- Date of Birth: 02/22/97
- Nationality: Indian
Timeline
Assistant Restaurant Manager
Sante Spa( Flint Capital Advisory Private Ltd)
04.2024 - Current
Designated Trainer(Busser)
M.H Alshaya -Cheesecake Factory
06.2022 - 03.2024
Floor Member
Ivaar Hospitality-Bayroute
11.2019 - 05.2022
F&B Associate
Novotel Hotel
12.2017 - 11.2019
Hotel Training
Novotel Hotel
05.2015 - 09.2015
Bhm - Bachelor In Hotel Management
Anjuman-I-Islam College Of Hotel &Tourism Management Studies & Research
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