Summary
Overview
Work History
Education
Skills
Internship
Personal Information
Previous Experience
Certification
Timeline
Generic
Vaibhav Kapur

Vaibhav Kapur

Business Development
New Delhi

Summary

Goal-oriented professional targeting assignment in Sales (Consulting)/ Business Development within Consulting Sector with an organization of high repute to best utilize knowledge & skills, preferably in Gurugram, Delhi/Chandigarh Tricity.

Due diligent & SHRM Certified PMQ Professional; highly accomplished sales consulting professional with over 14 years of experience and advanced expertise in prospecting, key account management, customer relationship management, sales cycle management, and sales-closing principles Ensured consistent acquisition, deepening & retention of customer base; leveraged excellent communication skills to build relations with Business Heads, CXO, Policy Makers, Consultants and Key Decision makers Played a key role in bringing improvement in sales policies and practices; defining sales cycle, creating accurate product descriptions and developed standards for efficient customer relationship management Proven track record of successfully launching several new lines through network of strong, established industry relationships Maximized sales opportunities, proactively created new opportunities and achieved sales targets; developed and managed relationships with industry partners and worked with them on business growth opportunities Worked closely with support functions (such as Operations / Commercial / Product / Marketing) to create and Design Consultative compelling solutions/commercial proposal including Learning & Economic Insights Services, Meal Benefits and Corporate Gifting Solutions Established & nurtured relationship with past customers for facilitating sales Managed accounts and met / exceeded targets relating to revenue growth, profit margin, mix of products and services sales, customer retention and customer acquisition. Formulated strategies for achievement of volume and gross contribution targets across the national market with detailed sales plans in line with budget allocation Strives to optimize operations, reduce costs and improve service quality while strengthening the bottom-line Knowledge of various technologies & skill sets; stays updated with cultural nuances, political dynamics, HR processes and market requirement

Overview

14
14
years of professional experience
1
1
Certification
4
4
Languages

Work History

Regional Head

Ma Foi Consultants
02.2025 - Current
  • Expanded market presence through targeted marketing campaigns and strategic customer relationship building, resulting in increased brand visibility and lead generation.
  • Identified and developed business opportunities in the North & East India markets, driving regional growth.
  • Opened new avenues for Ma Foi’s consulting services by penetrating untapped segments and fostering long-term client partnerships.

Regional Manager (Sales)

Society for Human Resource Management (SHRM)
04.2021 - 02.2025
  • Managing sales and marketing including developing strategic business plans, ensuring overall profitability, revenue growth, maximum market penetration, brand awareness, sell-through, and client satisfaction
  • Streamlining penetration among MENA market
  • Defining, negotiating & defining the effective utilization of resource in line with service specifications, in conjunction with business objectives and service level agreements
  • Demonstrating thought leadership in account mining, pre-sales, B2B marketing and managing cross functional teams to deliver successful client engagement model
  • Architecting solutions required to acknowledge customer requirements, assessed customers’ needs and recommended solutions that optimized value for clients
  • Establishing relationships with key global and large enterprises and driving revenue generation across assigned territory
  • Managing business initiatives to develop & create sales potential in new markets; coordinating for end-to-end customizations of the programs

Manager-Strategic Accounts (North & East)

Dun & Bradstreet Information Services India Private Limited
07.2018 - 04.2021
  • Generating new leads by meeting with customers; key account management and territory mapping across North & East India
  • Identifying the measurable value or impact of company’s offerings and clarifying for customers the key differentiators that distinguish its solutions from those offered by its competitors
  • Developed & harnessed a niche market for a host of product offerings by way of open training programs, corporate publications & sponsorship advertisements
  • Assisted sales division to help define opportunities and closed large opportunities with the right solutions, mapped key value propositions to customers business
  • Addressed customer services related escalations and issues (if any) in order to build a long-term trustworthy business relationship with all key stakeholders in the client organizations
  • Monitored timely and successful bid submission by partners; coordinated with end-customers and partners during technical evaluation, commercial discussions & negotiation

Manager-Sales

Sodexo SVC India Private Limited
01.2017 - 07.2018
  • Steered lead generation, sales, key account management, territory mapping, competition mapping, CRM updating, MIS management, and relationship building for selling Meal Benefit and Corporate Gifting Solutions across the region
  • Collaborated with leading companies across the North region (Punjab, Himachal, Haryana, J&K, Uttarakhand) including PSUS and large corporates; created strategic client-specific business solutions with complete understanding of the Bid Management Cycle
  • Established and maintained external & internal relationships with clients and with Internal Delivery & Corporate Communications Team for customer satisfaction and repeat business
  • Provided product updates and technical advice to clients; explained technical capabilities and business benefits of solutions to the customer from engineering level to senior executives; showcased value that supported the business case for the total cost of ownership to the clients
  • Coordinated closely with internal sales, sales support, and service resources to align solution design with clients’ business requirements; developed service knowledge for identifying clients’ needs/ preferences so as to provide them the most appropriate business solution

Assistant Manager-Sales

Sodexo SVC India Private Limited
12.2014 - 12.2016

Associate Manager-Business Development(ICT/ITeS)

Randstad India Limited
09.2012 - 12.2014

Senior Executive-Business Development

Okaya Infocom Private Limited
01.2012 - 08.2012

Business Development Executive

Abacasys
10.2011 - 12.2011

Education

Masters - Entrepreneurship

G.G.D.S.D. College
05-2010

BA - Advertising & Sales

G.G.D.S.D. College

Skills

Internship

Federal-Mogul, Chandigarh, Chandigarh, Sales Intern, 2009

Personal Information

Date of Birth: 04/23/86

Previous Experience

  • Randstad India Limited, Gurugram, Haryana, Associate Manager-Business Development(ICT/ITeS), 09/01/12, 12/31/14
  • Okaya Infocom Private Limited, Noida, Uttar Pradesh, Senior Executive-Business Development, 01/01/12, 08/31/12
  • Abacasys, Chandigarh, Chandigarh, Business Development Executive, 10/01/11, 12/31/11

Certification

SHRM PMQ

Timeline

Regional Head

Ma Foi Consultants
02.2025 - Current

Regional Manager (Sales)

Society for Human Resource Management (SHRM)
04.2021 - 02.2025

Manager-Strategic Accounts (North & East)

Dun & Bradstreet Information Services India Private Limited
07.2018 - 04.2021

Manager-Sales

Sodexo SVC India Private Limited
01.2017 - 07.2018

Assistant Manager-Sales

Sodexo SVC India Private Limited
12.2014 - 12.2016

Associate Manager-Business Development(ICT/ITeS)

Randstad India Limited
09.2012 - 12.2014

Senior Executive-Business Development

Okaya Infocom Private Limited
01.2012 - 08.2012

Business Development Executive

Abacasys
10.2011 - 12.2011

BA - Advertising & Sales

G.G.D.S.D. College

Masters - Entrepreneurship

G.G.D.S.D. College
Vaibhav KapurBusiness Development