VAIBHAV KHANNA

• Lead a team of 24 finance professionals supporting a major US-based hospitality client across multiple finance functions. Responsible for operational governance, stakeholder management, risk mitigation, financial controls, workforce planning, service delivery, and continuous improvement initiatives.
• Deliver strategic leadership across accounts payable, cash applications, chargebacks, and reconciliation functions to ensure operational excellence and client satisfaction.
• Spearhead performance management, resource planning, succession planning, and capability development for multi-skilled finance team.
• Conduct governance reviews, enhance business performance dialogues, and collaborate with executive stakeholders.

• Established robust operational controls and governance mechanisms to strengthen compliance and improve payment accuracy.
• Led process standardization initiatives across invoice processing, vendor management, and payment operations.
• Improved vendor experience through enhanced escalation management and streamlined resolution processes.

• Strengthened cash application controls resulting in improved cash visibility and reduction of unapplied cash balances.
• Implemented monitoring frameworks to improve payment allocation accuracy and accelerate issue resolution.
• Collaborated with client finance and treasury teams to optimize working capital performance.

• Developed structured governance models to improve dispute resolution effectiveness and recovery management.
• Introduced analytical reporting and root cause frameworks to identify recurring deduction trends and revenue leakage opportunities.
• Partnered with cross-functional business teams to enhance process accountability and control adherence.

Reconciliation & Financial Controls

• Designed and implemented control frameworks to strengthen account reconciliation accuracy and compliance.
• Led initiatives focused on reducing aged reconciliation items and improving balance sheet integrity.
• Supported audit readiness, risk assessments, and compliance reviews across finance operations.

Transformation and Continuous Improvement

• Delivered multiple process improvement initiatives resulting in enhanced productivity, reduced operational risk, and improved service quality.
• Championed automation and standardization opportunities to improve efficiency and scalability.
• Successfully managed process transitions and stabilization activities while ensuring uninterrupted business operations.

• Managed Record-to-Report (R2R), Financial Close, Reconciliations, and Reporting activities for leading European Consumer Packaged Goods (CPG) organizations.

• Directed knowledge transition and operational setup activities for newly established shared service operations.
• Facilitated end-to-end process migration, training, and stabilization activities ensuring successful transition outcomes.
• Facilitated end-to-end process migration, training, and stabilization activities, achieving successful transition outcomes.

• Ensured smooth knowledge transfer and accelerated stabilization of migrated finance processes.
• Led month-end and year-end close processes ensuring timely and accurate financial reporting.
• Managed balance sheet reconciliations, variance analysis, compliance reporting, and audit support activities.
• Developed and implemented process controls to strengthen operational governance and reduce financial risk.
• Played a critical role in process improvement initiatives focused on standardization, efficiency, and service quality.
• Developed and implemented process controls that strengthened operational governance and mitigated financial risk.
• Led process improvement initiatives that enhanced standardization, efficiency, and service quality.