Vaibhav Malik

Shubhashish Homes (JK Jajoo Ventures) | Jaipur | 2021 – Present

Spearheaded sales and marketing operations for projects worth ₹200+ crores annually.

Successfully launched Shubhashish Geeta (₹320 Cr, 391 units across 4 phases, avg. ASP ₹4,600/sq.ft.) with 96% success rate in all phases.

Successfully launched Shubhashish Marina (₹240 Cr, 132 units across 3 phases, avg. ASP ₹6,500/sq.ft.) with 80% success rate in Phase-1.

Successfully launched Shubhashish Forest (₹500 Cr, 150 units across 3 phases, avg. ASP ₹6,200/sq.ft.) with 75% success rate in Phase-1.

Directed sales of Bliss Tower under Shubhashish Prakash, achieving a 75% success rate against 48 units during the launch.

Implemented a Customer Delight Policy, covering end-to-end journey mapping, customization options, delight engineering team, and exclusive client engagement events.

Designed 20+ risk control metrics across Sales, Marketing, CRM, Hospitality, Property Care, and Facility Management, strengthening accountability and compliance.

Conducted team training programs on strategic thinking, trend forecasting, urgency creation, and customer approach methods.

Elevated Shubhashish Homes as a benchmark brand in Jaipur’s real estate market, balancing growth with customer-first values.

• Prepared annual budgets to support long-term goals of the business.
• Established short-term and long-term objectives for the company's real estate growth.
• Maintained accurate records of all transactions related to the purchase or sale of real estate assets.
• Monitored market trends to determine optimal pricing strategies for properties.
• Developed detailed project plans outlining tasks, milestones, deliverables, and resources required for each stage of the project.
• Coached team members on best practices in real estate.
• Monitored progress against established timelines and budgets to ensure projects remained on track.
• Developed and implemented sales strategies to maximize profitability.
• Improved profit margins by effectively managing expenses, budget, and overhead, increasing closings and optimizing product turns.

Managed luxury resort operations and private villa hospitality, ensuring a seamless guest experience.

Built strong foundations in luxury service positioning, customer delight, and loyalty-building strategies.

Insights gained here are now leveraged to craft luxury experience-driven housing projects.

Handled premium passenger service and ground operations for Emirates Airlines.

Coordinated with multiple stakeholders to ensure on-time, efficient, and delightful operations.

Gained strong exposure to SOP-based service excellence, later adapted for real estate processes.