Summary
Overview
Work History
Education
Skills
Languages
Training
Strengths
Languages
Timeline
Generic

VAIBHAV MATHUR

Chandigarh

Summary

Dynamic Senior Sales Executive with a proven track record at Nasher Miles Pvt. Ltd., excelling in brand building and dealership development. Expert in sales forecasting and market analysis, driving significant growth in primary and secondary business. Adept at negotiation strategies and fostering strong relationships with channel partners to enhance market share. Success-oriented Senior Sales Executive offering focus and skill to tackle any sales objective. Driven to exceed monthly and yearly quotas and focused on prospecting and converting leads to promote growth. Motivated, performance-oriented and highly productive.

Overview

19
19
years of professional experience

Work History

Senior Sales Executive

Nasher Miles Pvt. Ltd.
Chandigarh
02.2025 - Current
  • Brand building and lifting up the business of distributors, direct dealers, and SIS counters of the designated branch.
  • Identifying the potential market and opening new doors.
  • Timely payment reconciliation from the market.
  • Projecting sales to drive the territory and enhancing the business.
  • Competition market analysis and creating market share for Nasher Miles.
  • Managing marketing activities by keeping a good coordination with HO team.

Area Retail Executive

VIP Industries Ltd.
Chandigarh
02.2023 - 02.2025
  • Uplifting primary & secondary business of CR, FR, Distributor, Direct Dealers & Retailers of designated branch.
  • Staff hiring and training for skills enhancement.
  • Weekly SM review on KPIs and SOP adherence.
  • YTD/MTD sales budgeting and plan to achieve for both CR and channel partners.
  • Identifying the potential market and plan to establish the presence.
  • Inventory management.

Store Manager

VIP Industries Ltd.
Jaipur
03.2018 - 01.2023
  • Planning to achieve store and individual sales budgets.
  • Inventory management, as per ARS, and weekly self-audit to avoid pilferage.
  • Maintaining all the relevant commercial documents.
  • Providing a pleasant and personalized customer experience.
  • Following VM guidelines and conducting a weekly review of sales associates on KPIs and SOP adherence.
  • Driving in-store promotions sales.

Department Manager

Shoppers Stop Ltd.
Jaipur, Noida
12.2012 - 12.2017
  • Customer retention by offering quick and personalized service.
  • Team building by effective support and training.
  • Inventory management.
  • Vendor management.
  • Maintaining VM guidelines.
  • Extending support to run & execute the in-store activities.

Team Leader

Shoppers Stop Ltd.
Jaipur
03.2010 - 12.2012
  • Effective handling of the loyalty program, exchange process, product after-sales service, and institutional business at the store level.
  • Addressing the customer’s issues and concerns and solving them in 72 hours. Time.
  • Managing Loyalty Program of SSL.

First Citizen & Customer Service Desk Member

Shoppers Stop Ltd.
Jaipur
12.2008 - 03.2010
  • Loyalty program management.
  • Motivating associates to enroll maximum members and train them for better results.
  • Timely escalation for any customer query and provide a solution.
  • Assisting customers with after-sales service.

Customer Transaction Associate

Shoppers Stop Ltd.
Jaipur
05.2007 - 12.2008
  • Managing quick billing to avoid long queues and customer dissatisfaction.
  • Converting maximum customers as “First Citizen”.
  • Ensuring the proper transaction with zero errors.

Customer Care Associate

Shoppers Stop Ltd.
Jaipur
09.2006 - 05.2007
  • Personalized customer service to achieve KPIs.
  • Enrolling the customers as 'First Citizens' and retaining them for the future.
  • Collecting the customer’s feedback to identify the areas of improvement.
  • Daily inventory audit.

Education

Bachelor of Arts -

Sr. Secondary -

Secondary -

Skills

  • Sales forecasting
  • Market analysis
  • Inventory management
  • Payment collection
  • Brand building
  • Dealership development
  • Negotiation strategies
  • Retail operations
  • KPI monitoring
  • Data analysis

Languages

English & Hindi

Training

  • Product understating of customer care associate in Shoppers Stop Ltd.
  • POS training.
  • Loyalty program.
  • Time, Work and Team management.
  • People management.
  • Effective leadership skills.
  • Business communication skills.

Strengths

  • Strong customer service orientation
  • Ready to learn and apply new things
  • Strategic planning & decision-making skills
  • Strong analytical skills
  • Experience of inventory management
  • Skilled in Team Leading-Training-Motivation
  • Strategic Thinker-Self-Motivator-Team Player

Languages

English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2

Timeline

Senior Sales Executive

Nasher Miles Pvt. Ltd.
02.2025 - Current

Area Retail Executive

VIP Industries Ltd.
02.2023 - 02.2025

Store Manager

VIP Industries Ltd.
03.2018 - 01.2023

Department Manager

Shoppers Stop Ltd.
12.2012 - 12.2017

Team Leader

Shoppers Stop Ltd.
03.2010 - 12.2012

First Citizen & Customer Service Desk Member

Shoppers Stop Ltd.
12.2008 - 03.2010

Customer Transaction Associate

Shoppers Stop Ltd.
05.2007 - 12.2008

Customer Care Associate

Shoppers Stop Ltd.
09.2006 - 05.2007

Bachelor of Arts -

Sr. Secondary -

Secondary -

Similar Profiles

CREATE PROFILE
VAIBHAV MATHUR