Summary
Overview
Work History
Education
Skills
Timeline
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Vaibhav Patole

Pune

Summary

Detail-oriented professional with expertise in claims processing and employee training. Proven ability to analyze customer feedback, enhance service delivery, and ensure compliance with regulatory standards.

Overview

5
5
years of professional experience

Work History

Leas Associate

WNS
Pune
07.2024 - Current
  • Collaborated with teams to improve process efficiency and service delivery.
  • Analyzed customer feedback to enhance service quality and client satisfaction.
  • Assisted in training new employees on company policies and operational procedures.
  • Tracked employee attendance records and timesheets while ensuring adherence to labor laws and regulations.
  • Reviewed policy documents to ensure compliance with regulatory standards.
  • Processed insurance claims using company software and maintained accurate records.

Senior Associate

AXA Business Services
Pune
01.2021 - 06.2024
  • Processed insurance claims efficiently and accurately within established guidelines.
  • Reviewed policy applications for completeness and compliance with regulations.
  • Tracked status of pending and resolved cases using tracking software.
  • Conducted regular audits of existing policies to check for outdated information.

Education

BSC - Computer Science

Savitribai Phule Pune University
Pune
10-2020

Skills

  • Claims processing
  • Employee training
  • Attendance tracking
  • Decision making
  • Time management
  • Critical thinking
  • Effective communication
  • Operations management
  • Audit preparation
  • Invoice processing
  • Task prioritization
  • Strong problem solver

Timeline

Leas Associate

WNS
07.2024 - Current

Senior Associate

AXA Business Services
01.2021 - 06.2024

BSC - Computer Science

Savitribai Phule Pune University

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Vaibhav Patole