Vaibhav Rautela
New Delhi
Summary
Results-driven digital marketing professional with hands-on experience in strategy development, campaign execution, SEO, Google Ads, social media marketing, website design, and AI-powered tools. Skilled in Google Ads, Google Analytics, and advanced SEO, with a decent knowledge of industry-leading tools such as SEMrush, Ahrefs, Google Tag Manager, Canva, WordPress, and Meta Business Suite. Strong ability to analyze market trends, identify growth opportunities, and implement data-driven strategies that deliver measurable results. Committed to staying ahead of digital trends, and driving business success through innovative marketing solutions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Technical Support Engineer
Zoho Corporation
Chennai
05.2024 - 05.2025
- Supported government email services hosted on Zoho Corp’s servers, ensuring secure and uninterrupted communication for government officials and various ministries.
- Assisted with customer onboarding to the new email platform, including configuring Mobile Device Management (MDM) for NIC (National Informatics Centre) government employees.
- Provided technical support for mail delivery issues, mailbox setup, and email migration processes.
- Helped end users resolve technical problems and ensured smooth integration of Zoho Mail via chats, emails and calls.
- Gained hands-on experience with Zoho Mail, MDM systems, and enterprise-level email support for high-security clients.
Customer Success Engineer
Zoho Corporation
Chennai
11.2020 - 04.2024
- Managed and executed digital marketing campaigns (SEO, SEM, Baidu Ads, Google Ads) to promote IT products and boost visibility in the Chinese market.
- Increased online traffic and lead generation through data-driven digital strategies.
- Used my Mandarin proficiency to ensure smooth communication and collaboration with the China-based marketing team, leading to successful, localized IT product campaigns.
- Utilized Web Analytics to track campaign performance, optimize keywords, and improve user engagement.
- Attended a User Conference in Beijing, showcasing product value, and providing technical support to potential customers.
- Acted as a bridge between Chinese customers and internal teams, ensuring that marketing initiatives met user expectations.
Education
Masters in Digital Marketing - Digital Marketing
Delhi Institute Of Digital Marketing
New Delhi01-2025
Bachelor of Arts - Foreign Languages
Aligarh Muslim University
Aligarh01-2020
Skills
- On-Page SEO
- On-Page SEO
- Technical SEO
- Google Ads Campaign
- Baidu Ads
- Google Analytics (GA4)
- Google Search Console
- Google Tag Manager
- Google Merchant Center
- Meta Ads Manager
- Meta Business Suite
- A/B Testing
- Google My Business
- Canva
- WordPress
- Mailchimp
Certification
Master in Digital Marketing Certification | Delhi Institute of Digital Marketing (DIDM) |
May 2025 - October 2025
During my journey at DIDM, I immersed myself in developing a robust understanding of digital marketing strategy and practical campaign execution. It was a fantastic opportunity to build expertise across vital areas such as SEO, Google Ads (PPC), Social Media Marketing, and foundational Website Design. I also had the chance to explore the exciting potential of AI-powered tools in boosting marketing effectiveness.
I genuinely enjoyed developing strong analytical capabilities and gaining hands-on experience with Google Ads, Google Analytics, and Advanced SEO. This allowed me to dissect market trends, identify growth opportunities, and implement data-driven strategies that deliver desired results. Working with tools like SEMrush, Google Tag Manager, Canva, WordPress, and Meta Business Suite gave me a real-world edge.
Languages
English
First Language
Chinese (Mandarin)
Intermediate (B1)
B1
Timeline
Technical Support Engineer
Zoho Corporation
05.2024 - 05.2025
Customer Success Engineer
Zoho Corporation
11.2020 - 04.2024
Masters in Digital Marketing - Digital Marketing
Delhi Institute Of Digital Marketing
Bachelor of Arts - Foreign Languages
Aligarh Muslim University
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