VAIBHAV SAINI
Administrator
Jaipur
Summary
Experienced with coordinating office activities and managing administrative functions. Utilizes strategic planning and resource allocation to drive operational success. Knowledge of team leadership and process improvement to enhance productivity and efficiency.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work History
School Administrator
First Cry Intellitots
10.2023 - Current
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Assisted in recruiting, hiring and training of team members.
- Managed daily school activities, overseeing scheduling, staffing, and facility maintenance tasks to ensure smooth operations.
Intern
Truck Zone Corp.
02.2022 - 06.2022
- Investigated concepts, models, and theoretical frameworks related to service quality and customer satisfaction in the context of heavy vehicle servicing
- Administered surveys using SERVQUAL questionnaires to gather customer feedback, providing valuable insights into their expectations and perceptions of service quality
- Identified and recommended immediate improvements to elevate customer satisfaction and retention levels
Intern
Mahindra and Mahindra
06.2021 - 07.2021
- Developed a comprehensive understanding of car servicing procedures, including routine maintenance and repair tasks on various makes and models
- Shadowed experienced technicians during diagnostics and troubleshooting of mechanical and electrical systems
- Observed and learned about scheduled maintenance procedures, such as oil changes, tyre rotations, and brake inspections, etc
- Gained exposure to various repair techniques for engine components, transmissions, and braking systems etc
- Gained insights into client interactions by observing how concerns were addressed, and updates on service progress were provided
Education
MBA - Operational Management
Manipal University
Jaipur, Rajasthan 01.2022 - 01.2024
Bachelor of Technology - Automobile Engineering
Manipal University
Jaipur, Rajasthan 04.2017 - 01.2022
Skills
AutoCAD 2D/3D
CATIA
PTC CREO
MS Office Suite
Adobe Premiere Pro
Records management
School administration
Problem-solving abilities
Excellent communication
Timeline
School Administrator
First Cry Intellitots
10.2023 - Current
Intern
Truck Zone Corp.
02.2022 - 06.2022
MBA - Operational Management
Manipal University
01.2022 - 01.2024
Intern
Mahindra and Mahindra
06.2021 - 07.2021
Bachelor of Technology - Automobile Engineering
Manipal University
04.2017 - 01.2022
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