Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vaibhav Salunkhe

Bengaluru

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level System Administrator position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Service Desk Engineer

Horizontal Integration Solution
2024.02 - Current

Highly motivated and results-oriented Website Support Service Desk Engineer with expertise in New Relic, Atlassian tools (Jira, Confluence), Sitecore, Salesforce, and Microsoft Azure. Adept at troubleshooting website issues, providing exceptional technical support, and collaborating with development teams to ensure optimal website performance.

Service Desk Engineer

Tata Consultancy Services
2021.12 - 2023.10
  • Results-oriented Service Desk Engineer with expertise in ServiceNow ticketing tool. Adept at handling user issues and requests, leveraging Active Directory, Azure Active Directory, Microsoft O365 Admin, and other IT tools to deliver efficient resolutions.

Education

Master of Science - Computer Science.

Sangola College Sangola
Sangola
03.2022

B.Sc(ECS) - Bachelor of Computer science (Entire Computer Science)

Sangola College, Sangola
Sangola
03.2020

Skills

  • Atlassian Admin (Jira, Confluence, Bitbucket, Opsgenie)
  • Jira Service Management
  • ServiceNow
  • Microsoft Office 365
  • Sitecore & Salesforce
  • AWS & Azure active directory
  • Application/Website Support
  • Installation/uninstallation
  • System Administrator
  • On Call Support
  • Site 24*7 & New relic
  • Active Directory
  • Azure AD
  • Wifi, VPN, Printer, Scanner, Network, Software
  • Problem Solving

Timeline

Service Desk Engineer

Horizontal Integration Solution
2024.02 - Current

Service Desk Engineer

Tata Consultancy Services
2021.12 - 2023.10

Master of Science - Computer Science.

Sangola College Sangola

B.Sc(ECS) - Bachelor of Computer science (Entire Computer Science)

Sangola College, Sangola
Vaibhav Salunkhe