Vaibhav Salunkhe
Bengaluru
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level System Administrator position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Service Desk Engineer
Horizontal Integration Solution
02.2024 - Current
Highly motivated and results-oriented Website Support Service Desk Engineer with expertise in New Relic, Atlassian tools (Jira, Confluence), Sitecore, Salesforce, and Microsoft Azure. Adept at troubleshooting website issues, providing exceptional technical support, and collaborating with development teams to ensure optimal website performance.
Service Desk Engineer
Tata Consultancy Services
12.2021 - 10.2023
- Results-oriented Service Desk Engineer with expertise in ServiceNow ticketing tool. Adept at handling user issues and requests, leveraging Active Directory, Azure Active Directory, Microsoft O365 Admin, and other IT tools to deliver efficient resolutions.
Education
Master of Science - Computer Science.
Sangola College Sangola
Sangola03.2022
B.Sc(ECS) - Bachelor of Computer science (Entire Computer Science)
Sangola College, Sangola
Sangola03.2020
Skills
- Atlassian Admin (Jira, Confluence, Bitbucket, Opsgenie)
- Jira Service Management
- ServiceNow
- Microsoft Office 365
- Sitecore & Salesforce
- AWS & Azure active directory
- Application/Website Support
- Installation/uninstallation
- System Administrator
- On Call Support
- Site 24*7 & New relic
- Active Directory
- Azure AD
- Wifi, VPN, Printer, Scanner, Network, Software
- Problem Solving
Timeline
Service Desk Engineer
Horizontal Integration Solution
02.2024 - Current
Service Desk Engineer
Tata Consultancy Services
12.2021 - 10.2023
Master of Science - Computer Science.
Sangola College Sangola
B.Sc(ECS) - Bachelor of Computer science (Entire Computer Science)
Sangola College, Sangola
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