Vaibhav Saxena

Decisive, strategic and performance - driven professional, targeting senior level assignments in Sales & Marketing / Business Development with an organization of high repute across IT Domain

PROFILE SUMMARY

Result-oriented professional, offering over 15 years of experience in developing & implementing successful business strategies leading to overall company's profit & brand value across CPaaS (Enterprise SMS, WhatsApp Business API, Chatbot, AI Agents and Voice Solutions)

Consultative Solution Sales, ERP and Enterprise Mobility Solutions Enhanced the business performance and ensured achievement of future goals by successfully conceptualize and formulate visionary strategies Strategy Leader, with expertise in devising of pricing strategies for products, sales strategies, programs to improve sales opportunities

Development of short & long-term strategic plans including annual business plans, promotion & innovation strategies with P&L & budget responsibility Championed all the aspects of product management with a track record of launching new products and developing new markets Innovation-focused change agent with success in applying pioneering marketing strategies to increase client acquisition, penetration & revenue Impressive success in increasing sales revenues by developing profitable & productive customer relationships

Rich experience in providing differentiated product propositions & solution-based approach to clients that focuses on resolving their needs, thereby creating a win-win situation and foundation for long-term client retention Skilled in tapping prospects, analyzing their requirements, rendering technical guidance to clients and negotiating (commercially) for the orders

2 Years Onsite Software ERP Sales Experience working in Bangkok and Rayong Thailand with Impeccable record of working with high performance teams, partnering with major industry players & stakeholders, developing & negotiating consortium

• Build a revenue from scratch to 5 crores monthly (Monthly Recurring Revenue) by hunting and farming selling CPaaS and SaaS services at Gupshup Technology India Private Limited
• Managing a Team of 5 people - 2 Demand Generation Executive, 1 Pre Sales Manager and 2 Sales Managers
• Registered 100% growth in organizational revenues from $360,000 to $700,000 within 1.5 years
• Achieved 15-25% increase in client retention by implementing an effective communication strategy
• Achieved ROI growth through proper budgeting, team training & structural changes
• Maximized win-rate through timely engagement of sales, pre-sales and SMEs in bid process

• Performing research & identifying new prospects; establishing & maintaining existing relationships with clients
• Providing pre-sales technical assistance and preparing weekly reports to management with sales forecast & pipeline projects
• Coordinating with key accounts & potential key accounts; guiding & supporting junior team members to meet individual sales targets
• Ensuring the achievement of business plans and designing and implementing complex yet workable business strategies
• Administering client relationship management across all stages; escalating customer grievances for resolution
• Evolving competency among team members; managing appraisal processes
• Administering Sales and P&L and devising complex sales strategies
• Turning around business and enhancing value through process improvements
• Establishing & executing high-level strategies and making high-stakes decisions
• Generating strategic tie-ups and alliances with clients
• Conducting competitor analysis to monitor market share
• Planning, developing & implementing actions to acquire key accounts
• Working closely with Sales Departments to devise pricing strategies
• Building & maintaining strong business relations with clients
• Participating in operations meetings and leading departmental meetings