Vaibhav Selukar

• Worked with CXOs, PMO Manager, Project Manager, Cross-functional teams, and Project/scrum team for Project Management and associated Operations Management
• Responsibilities as Sr. Consultant PMO:
• Skilled at working independently and collaboratively in team environment.
• Organizing Project initiation, Project kick-off meets with important stakeholders
• Self-motivated, with strong sense of personal responsibility.
• Conducting monthly project reviews for all active accounts/projects with all key stakeholders
• Passionate about learning and committed to continual improvement.
• Generate and share MoM, and action items with relevant stakeholders
• Organized and detail-oriented with strong work ethic.
• Formalized processes and created standard documents to follow at organizational level
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• E.g
• Identified issues, analyzed information, and provided solutions to problems.
• Developed and maintained courteous and effective working relationships.
• Cultivated interpersonal skills by building positive relationships with others.
• Project Manager Manual, Timesheet Adherence Policy, Timesheet Filing, Zoho Sprints Guideline, Zoho Sprints Checklist, Out-of-Office Policy
• Assist in identifying and conducting project audits for code quality, adherence to coding standards, git management, and configuration management
• Resource planning and monitoring their utilization in projects
• Administrator of project management tools such as Zoho Projects
• Additionally, as talent pool manager ensured that associates on bench are engaged in either training, self-learning, or org-level activities till they are ready for live project work
• Org-level Initiatives:
• As ideation team members brainstormed, collaborated, and created plans for “iConcepts”, and“Panel Discussion” events within company
• iConcepts objective was to motivate project teams to introspect and come up with ideas for improvement in current project work
• Panel Discussion gives individual experts in their domain to share insights, and learnings, and develop co-creating outlook and environment to foster employee engagement in strategic project initiatives
• We collected, measured & analyzed data to improve upon identified work-related challenges through organized efforts in learning, understanding, and implementing innovative strategies.

• Worked with the Manager, Project Manager, Business Client and project team (internal/external both) w.r.t
• Project Demos / Project Implementations / Support post Go live
• The responsibilities included the following:
• Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
• Sales SPOC –
• Interacted with internal customers to understand business needs and translate into requirements and project scope.
• Conducted interviews with key business users to collect information on business processes and user requirements.
• Kick off meet where introduction with internal/external stakeholders would be conducted
• Understanding the Client requirements and communicating to the Project Team
• Follow-up for PO
• Tenders
• Update Tender List where simplecrm could pitch/bid
• Evaluating the RFPs
• Conducting compliance exercise to determine if the product meets the most of the client requirements out-of-the box
• Created commercials based on the customer requirements
• Proposals were sent out to client after completing all the above steps
• Demo prep
• Studying the Client website, products & services and created Use cases where the CRM product could help resolve the challenges faced by client
• Data set up to validate the use cases
• Configuration of the CRM product similar to what the client would see had they purchased it
• Getting the Instance created with assistance from the technical department
• Documentation
• Created the BRD, or SRS, or SFS, based on the client requirements/demands
• Created Flowcharts to explain the process flow of the several modules
• Miscellaneous
• Video making for the end user to understand the working of the CRM application
• Organized the virtual networking event from marketing perspective.

Banking Project (Mar 2020 – Jul 2020) –

- Worked with the PMO Manager, Project Manager, Business Client and project/scrum team

· Awarded as the Super Squad 2021 for successful project delivery & within timelines.

· Completed project work with the Agile/Scrum framework of SDLC.

· Managed Sprint/ Product Backlog, Collating User Stories, Tasks, and Bugs in Jira.

· Hands-on experience on Confluence to update Client (Internal/External) Documents.

· Zoho Projects management – Managed Zoho Projects to reflect project tasks from Jira.

· Successfully delivered Wireframes and Prototype as per project requirements.

· Apt Documentation – Application Support Manual, Outstanding items at end of each Sprint.

· Collaborate and Follow-up with Frontend/Backend developers for Client Demo readiness (Internal review/Client review).

· Testing (Ad-hoc) – Reporting a bug to Jira (assigning to the developer).

Associate Project Management Office (A-PMO)

Internal Projects/Initiatives (Oct 2019 - Feb 2020)

· Projects:

· Lead AI/ML Internship program for reputed engineering colleges.

· Created guideline docs for the AI/ML Internship Supervisor, Trainer, and students .

· Management, Collaboration, and Coordination with the team and team members.

· Initiatives:

· Coordinator for Formal event and Cultural event.

· Planning, Budgeting, Vendor management, Implementing the project plan.

Associate Business Analyst (ABA)

Internal Projects/Initiatives (Nov 2018 - Sep 2019)

Projects/Assignments successfully worked as ABA & A-PMO:

· ABA:

· SFS, SoW, Estimations, Mock-up, workflow, and Data Flow Diagram.

· Process Documentation (SAG), Project Management (PLM).

· A-PMO:

· Zoho Timesheets analysis and reporting to respective leaders.

· Schedule & Facilitate Project Lead Meetings, PMBOK, and Certified Scrum Master course sessions.

Trainee Business Analyst

Internal Projects/Initiatives (Aug 2018 - Oct 2018)

· ABA:

· Demonstrated documenting abilities for project documentations like SFS, SRS, SoW, Process Documentation, and Requirement Gathering.

· Process documentation set up for the internal project - Solution Architect Group (SAG).

· Successfully coordinated between business and technical teams to ensure a mutual understanding of processes and software applications to be developed.

· Communicated client's business requirements by constructing easy-to-understand data-process models, functional flowchart, wireframe, and prototype.

· Provided key inputs in the design and development of custom software application/ web application development projects.

· Actively collaborated with developers, UI designer, tester, and quality assurance team.

· A-PMO:

· Project Management tasks like:

· Coordinating Project Leads Meet initiative.

· Reporting and Analyzing Work hours weekly/monthly.

· Preparing High-Level Estimations for web, mob applications.

• PlanMyWork – It is a cloud-based planning and task management tool which provides an option to customize task, plan, set reminder, take prints, and budget
• It makes life easy for millions of tech-savvy users and business profiles across India by managing work (personal or professional) in a detail-oriented & organized manner
• Wrote impressive Add a Business / LinkedIn profile content
• Presented notable prototype for Invitation Email & Forgot Password module
• Designed easy to follow User guide content documentation in an organized way
• DoodlyDeals – An e-commerce platform where, daily deals are posted, for the user to choose and enjoy the benefits of healthy competition among diverse businesses.

• Managed the business, staff, vendor, inventory, daily/monthly maintenance
• Plan & organize the day-to-day operations of the business
• Prepared bank deposits and handled business sales, returns and transaction reports.
• Consulted with customers to assess needs and propose optimal solutions.
• Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Some of the main tasks included defining the business and financial plan
• Mentoring staff and sharing their brand or service with the public.

• The Principal is a global investment management leader offering retirement services, insurance solutions, and asset management
• Client relationship management:
• Converse project progress with US client - exchange ideas and share best practices
• Implemented process improvement initiatives
• Team administration: - Assisted Associate Manager in
• Workforce management / operations / support
• Conduct aisle meet to share update & action plan for the day
• People supervision:
• Shared constructive feedback with team to consistently achieve SLAs
• Did performance review of team to support managers
• Identified right resources to complete profitable projects as per business needs
• Projects / Initiatives:
• Lead special projects/ initiatives within RIS-BU for process improvement
• Rollover Focus (Oct 2015)
• Following on the success of New Entrant project, Identified 14 FTEs to work on rollover subtype
• Reduced retroactive transactions and with determined efforts successfully reduced overtime in a week / month
• New Entrant Focus (Sep 2015).
• Service Concern Analysis (February 2015).

• Floor support for onboarding new joiners
• Provided feedback to the trainee through job shadow/ call-buddy system
• Provided customer services plan details, resolved queries on new plan offers for Bharti Airtel
• Troubleshoot & provide solutions regarding system issues faced by the customer
• Handled escalations of irate customers with quick / desired solutions within time.