Vaibhav Sethi
Sales Manager
Jaipur
Summary
Hardworking and driven sales management professional with four years of experience equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Sales Manager
Celebal Technologies
04.2024 - Current
- Trained and mentored team of sales executives, helping them achieve their personal and professional goals.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Analytical skills are employed to monitor market trends and client needs, which aids in tailoring solutions that drive customer satisfaction and loyalty.
- Implemented targeted business development strategies that have significantly increased the customer base.
- Established and maintained strong relationships with channel partners resulting in a steady stream of leads from enterprise clients.
- Played key role in implementing important business use cases for organizations across industries like Retail CPG, Manufacturing, Digital Natives, etc
- Led end-to-end sales processes, enhancing client engagement and satisfaction.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Handled escalations from customers by hearing their concerns and addressing them strategically.
Sales Consultant
Celebal Technologies
04.2022 - 03.2024
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Cultivated relationships with existing customers to assist them use cases relevant to their domain/industry.
- Provided recommendations to improve internal data keeping like customer data on CRM, finance data, HR data.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Effectively managed Sales operations by implementing diligent processes.
- Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
Associate Sales Consultant
Celebal Technologies
05.2021 - 03.2022
- Contributed to drafting business oriented proposals that meet client requirements.
- Built strong relationships with key stakeholders, resulting in improved customer satisfaction and loyalty.
- Negotiated contracts with clients to secure long-term business partnerships and revenue growth.
- Managed a consistent pipeline of prospects by regularly updating CRM system with accurate information.
- Collaborated cross-functionally with various teams to understand businesses' needs, devising innovative solutions to drive success, streamline operations, and boost revenue growth
Sales Trainee
Celebal Technologies
02.2021 - 04.2021
- Utilized CRM software to track client interactions, ensuring timely follow-ups and accurate recordkeeping.
- Participated actively in weekly sales meetings, sharing insights about customer preferences to inform team strategy.
- Worked closely with other departments to ensure seamless communication and coordination throughout the sales process.
- Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
- Helped sales professionals maintain customer relationships by diligently following up with the customers and channel partners.
- Addressed customer queries and complaints with prompt and professional responses.
- Participated in sales meetings and presentations to gain knowledge and insight.
Education
MBA -
RA Podar Institute of Management
05.2018 - 06.2020
Skills
Sales Management
Key Account Management
Business Development
Client Relationships
Strategic account development
CRM Tools
Market Analysis
Cross-functional Collaboration
Sales Operations & Processes
Timeline
Sales Manager
Celebal Technologies
04.2024 - Current
Sales Consultant
Celebal Technologies
04.2022 - 03.2024
Associate Sales Consultant
Celebal Technologies
05.2021 - 03.2022
Sales Trainee
Celebal Technologies
02.2021 - 04.2021
MBA -
RA Podar Institute of Management
05.2018 - 06.2020
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