Summary
Overview
Work History
Education
Skills
Timeline
Accomplishments
VAIBHAV SINGH

VAIBHAV SINGH

Navi Mumbai

Summary

Experienced Sales Head with a proven track record of achieving revenue growth and increasing market share. Skilled in building strong relationships, effective communication, and negotiation. Proficient in analyzing market trends and developing sales strategies to drive business growth. Committed to ensuring customer satisfaction through a customer-centric approach to sales management. This position offers the opportunity to work closely with the esteemed Director, gaining valuable insights into the company's operations and contributing to its overall success.

Overview

11
11
years of professional experience

Work History

Senior Sales Manager

Mahika Packaging Pvt Ltd.
04.2025 - Current
  • Mentored junior sales professionals in advanced selling techniques, resulting in accelerated career progression and enhanced contributions to overall team success.
  • Exceeded annual sales targets consistently by maintaining a proactive approach to lead generation and pipeline management.
  • Established meaningful partnerships with complementary businesses leading to mutually beneficial results.
  • Negotiated contracts with external partners for optimal pricing structures that benefited both parties involved.
  • Developed comprehensive marketing plans with a focus on customer acquisition and retention.
  • Mentored junior team members, providing guidance on best practices in marketing and sales strategies.
  • Boosted customer satisfaction levels through regular feedback collection, analysis, and implementation of necessary improvements across touchpoints.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Sales Manager

Mahika Packaging India Ltd
11.2023 - 03.2025
  • Increased sales leads by developing and implementing targeted marketing strategies.
  • Enhanced client relationships through regular communication and personalized service offerings.
  • Streamlined sales process by identifying bottlenecks and introducing new tools for improved efficiency.
  • Collaborated with cross-functional teams to create comprehensive sales proposals and close high-value deals.
  • Boosted customer satisfaction by proactively addressing concerns and providing timely solutions.
  • Trained fellow interns in sales techniques, product knowledge, and effective communication skills.
  • Organized sales presentations for prospective clients, showcasing the benefits of company products and services.
  • Assisted in preparing monthly reports, highlighting progress towards team goals and areas for improvement.
  • Maintained accurate records of client interactions, ensuring seamless follow-ups on ongoing deals.
  • Negotiated contracts with vendors to secure favorable terms for the company''s products and services.
  • Monitored target accounts closely to capitalize on opportunities as they arose within the market landscape.
  • Refined internal CRM systems usage by documenting best practices, contributing significantly to improved data analysis capabilities.
  • Analyzed customer feedback and identified areas for improvement.
  • Provided product and technical support to customers.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Implemented systems and procedures to increase sales.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

Head of Sales

Meliora Packaging Pvt Ltd
08.2022 - 10.2023
  • Analyzed sales and marketing data for improved strategies.
  • Cultivated and maintained strategic alliances with key partners and vendors.
  • Performed competitive analyses and adjusted sales and marketing strategies accordingly.
  • Implemented sales and marketing program to support company objectives, resulting in 20% increase in new business.
  • Directly reporting to the Director of company
  • Produced P&L statements to enable research into loss-reduction strategies.
  • Led crisis management team and provided quick turnaround solutions.
  • Oversaw a team sales professionals and provided training and coaching to improve their performance.
  • Built and maintained strong relationships with key accounts, resulting in a increase in customer retention rate.
  • Leveraged industry trends and competitive analysis to improve customer relationship building.
  • Supervised marketing and planning activities to exceed sales and margin goals.
  • Conducted market research to identify new business opportunities and made recommendations to the senior management team.
  • Worked closely with cross-functional teams, including Marketing, Product Development, and Customer Service to ensure customer satisfaction.
  • Oversaw preparation of marketing copy, images, videos, emails and other collateral.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Negotiated more favorable rates and delivery times with vendors.

Assistant Manager

3D Technopack Pvt. Ltd
02.2021 - 07.2022
  • Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Performed competitive analyses and adjusted sales and marketing strategies accordingly.
  • Cultivated and maintained strategic alliances with key partners and vendors.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Analyzed sales and marketing data for improved strategies.
  • Key account handling of Clients like Hindustan Unilever Limited, The Himalaya Drug Company, Godrej Consumer Products, Kaya Ltd, and other Mumbai and South zone clients.
  • Assisting clients with new Product launch and new product developments for better market penetration and sustainability.
  • Ensured that client inquiries were handled professionally and efficiently.
  • New client development with lead/inquiries and pitch to potential clients.
  • Planning and suppling orders to client to their requirement client production planning.
  • Analysis contract performance for budgets and forecasts.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales

Marketing Executive

3D Technopack Pvt. Ltd
07.2016 - 02.2021
  • Supervised team of 4 marketing coordinator
  • Key account handling of Clients like Marico Ltd, The Himalaya Drug Company, Viridis BioPharma, Godrej Consumer Products, Abbott Health care, Kaya Ltd, and other Mumbai and South zone clients
  • Assisting clients with new Product launch and new product developments for better market penetration and sustainability
  • Addressing customer grievance/complaints and resolving accordingly with satisfaction
  • Ensured that client inquiries were handled professionally and efficiently
  • New client development with lead/inquiries and pitch to potential clients
  • Planning and suppling orders to client to their requirement client production planning
  • Analyses contract performance for budgets and forecasts.

Marketing Executive

Shree Rama Multi Tech Ltd
02.2014 - 06.2016
  • As 'Marketing Executive' in "Shree Rama Multi Tech Ltd' for 23 months.
    Key Role: Accusation of new customer & revival of old customers.
  • Current customer servicing and business expansion.
  • Assisting clients with new Product launch and new product developments for better market penetration and sustainability.
  • Meeting monthly and yearly targets for the branch.
  • Taking customer complaints and resolving accordingly.
  • Acting as a mediator between market and company for new technology and developments in market for maximizing business.
  • Ensured that client inquiries were handled professionally and efficiently.
  • Prepared program operating budgets, budget reports and other financial performance reports.

Education

MBA - Marketing & International business

Maharishi Dayanand University, New Delhi
2013

B.Sc - Biotechnology

Rajiv Gandhi Institute of I.T & Biotechnology, Pune, Maharashtra
2010

Skills

  • Sales strategy development: Ability to analyze market trends and develop effective sales strategies to drive business growth
  • Team leadership and management: Proven ability to lead, motivate and manage high-performance sales teams
  • Business development: Skilled in identifying new business opportunities and expanding the customer base
  • Key account management: Expertise in building and maintaining strong relationships with key accounts, resulting in increased customer retention
  • Sales forecasting and budgeting: Ability to analyze sales data and develop accurate sales forecasts and budgets
  • Customer relationship management: Committed to ensuring customer satisfaction through a customer-centric approach to sales management
  • Negotiation and persuasion: Skilled in negotiating deals and persuading customers to purchase products or services
  • Market research and analysis: Experience in conducting market research to identify new business opportunities and make data-driven decisions
  • Excellent communication and interpersonal skills: Strong verbal and written communication skills, with the ability to build rapport with customers and colleagues
  • Problem-solving and decision-making: Ability to analyze complex situations and make informed decisions to achieve sales targets and business objectives

Timeline

Senior Sales Manager - Mahika Packaging Pvt Ltd.
04.2025 - Current
Sales Manager - Mahika Packaging India Ltd
11.2023 - 03.2025
Head of Sales - Meliora Packaging Pvt Ltd
08.2022 - 10.2023
Assistant Manager - 3D Technopack Pvt. Ltd
02.2021 - 07.2022
Marketing Executive - 3D Technopack Pvt. Ltd
07.2016 - 02.2021
Marketing Executive - Shree Rama Multi Tech Ltd
02.2014 - 06.2016
Maharishi Dayanand University - MBA, Marketing & International business
Rajiv Gandhi Institute of I.T & Biotechnology - B.Sc, Biotechnology

Accomplishments

VAIBHAV SINGH