Vaibhav Sonawane
Mumbai
Summary
3 years of industrial experience And Proficient Field Service Engineer successful at planning work, coordinating paperwork and facilitating communication. Proven skills in keeping customer satisfaction high, controlling inventory costs and applying technical knowledge to solve routine and complex problems. Looking for a challenging new position with room for career growth.
Overview
3
3
years of professional experience
Work History
Field Service Engineer
Esmito Solutions pvt. ltd.
Mumbai
08.2023 - Current
- Adhered strictly to safety guidelines when performing service tasks onsite.
- Responded promptly to customer inquiries via telephone or email communication.
- Performed troubleshooting, repair and maintenance of computer systems and equipment in customer locations.
- Installed upgrades on existing systems according to manufacturer specifications.
- Identified opportunities for process improvement within the Field Service Department.
- Established positive relationships with customers through friendly interactions.
- Developed technical solutions to resolve customer issues.
- Provided onsite installation and configuration of hardware, software and related peripherals for customers.
- Reviewed service reports from technicians in the field for accuracy and completeness.
- Implemented preventive maintenance procedures to reduce downtime and improve performance levels.
- Resolved network connectivity issues by configuring routers, switches, hubs and other networking devices.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Disassembled dysfunctional machinery to perform root cause analysis and repairs.
- Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Installed new components or replaced defective parts to restore functionality.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Recommended equipment design changes and upgrading.
- Coordinated work between team, other departments, subcontractors and customers.
Test Engineer
Shambhavee Enterprises- Battrixx Kabra Extrussiontech
Pune
12.2021 - 08.2023
- Provided technical guidance to junior team members on testing processes and procedures.
- Documented defects found during testing process.
- Performed Quality check on batteries using PC-Master software
- Worked on semi-auto, Sorting machine, Welding machine.
- Performed supervision on team of more than 30 members.
- Finished projects on time and within budget.
Maintenance Engineer
Dream Faculty- Z.F.Gears & Stearing
Pune
09.2017 - 11.2021
- Conducted regular inspections of facility machinery for signs of wear or damage.
- Provided technical support to other team members when needed.
- Performed 5s
- Replaced oil pumps and worked on compressors
- Performed preventive and corrective maintenance on a variety of equipment, such as pumps, motors, conveyors, and valves.
- Maintained equipment performance by cleaning and lubricating components.
- Cleaned or lubricated shafts, bearings or other parts of machinery.
Education
B.E. - Electrical Engineering
Gokhle Societies Collage of Engineering
07-2017
Diploma - Electrical Engineering
G.H.Raisoni
Jalgaon ,Maharashtra07-2014
Skills
- Maintenance and repair
- Network installation
- Computer hardware repair
- Service Documentation
- Customer Service Management
- On-Site Support
- Plc and SCADA
- Auto-Cad Electrical
- Embedded
- iot
- C & C
- SAP ABAP
Affiliations
- Reading books
- Exercise and running
- Cooking
- Playing instruments
- Sports
- Travelling
- Drawing
Languages
Marathi
First Language
hindi
Upper Intermediate (B2)
B2
English
Upper Intermediate (B2)
B2
Timeline
Field Service Engineer
Esmito Solutions pvt. ltd.
08.2023 - Current
Test Engineer
Shambhavee Enterprises- Battrixx Kabra Extrussiontech
12.2021 - 08.2023
Maintenance Engineer
Dream Faculty- Z.F.Gears & Stearing
09.2017 - 11.2021
B.E. - Electrical Engineering
Gokhle Societies Collage of Engineering
Diploma - Electrical Engineering
G.H.Raisoni
Similar Profiles
Suraj SSuraj S
Manager - BMS + IoT + SaaS at Esmito Solutions Pvt LtdManager - BMS + IoT + SaaS at Esmito Solutions Pvt Ltd
MARUTI CHAVANMARUTI CHAVAN
Operations Executive at Esmito Solutions Pvt LimitedOperations Executive at Esmito Solutions Pvt Limited
D RAKESHD RAKESH
Vice President of Sales at Esmito Solutions Pvt ltdVice President of Sales at Esmito Solutions Pvt ltd