Vaibhav Tandon

• Managing end-to-end reconciliation of Razorpay Software Private Limited
• Oversee the daily reconciliation of financial operations.
• Establish and enforce internal controls to mitigate money leaks.
  Automation of reconciliation
• Publication of daily and monthly reports to the leadership.
• Monthly closures and accounting entries.
• Recon setup for new accounts under pool and connected banking.
• Bank audits.

Responsibilities include handling of fraud and chargeback from merchant perspective.

Core Competencies:

• Responsible for the smooth functioning of chargeback and reconciliation processes.
• Exposure to setting up systems and tools for fraud risk management in digital and mobile payments and chargeback and dispute resolution.
• Maintaining the database and MIS of cases sampled and investigated.
• Maintaining the monthly MIS on fraud reporting.
• Keeping a check on the suspicious or fraudulent data provided by the banks and making a negative database, setting various velocity rules in the system based on the category of the merchants

Managing various aspects of risk compliance and operations like documenting processes, highlighting modus operandi, keeping a check on the suspicious or fraudulent data provided by the banks and making a negative database, setting various velocity rules in the system based on the category of the merchants, and analyzing the FTS (fraud to sales ratio) and RTS (refunds to sales ratio) on a periodic basis The knowledge levels go from the core ground-level methods to the supervisory roles in managing and maintaining the big operations unit of risk and chargeback management.

Core Competencies:

• A detailed understanding of the complexities of risk management
  System Process and Control Review/PPre and Post Limit Monitoring.
• Exposure to setting up systems and tools for fraud risk management in digital and mobile payments and chargeback and dispute resolution.
• Pre-acquisition fraud control activities such as trigger-based sampling, document verification, and profile checks for merchants and users Responsible for providing input to the investigation team for the investigation of cases identified as fraud.
• Maintaining the database and MIS of cases sampled and investigated.
• Maintaining the monthly MIS on fraud reporting.
• Blocking of cards (temporary as well as permanent) in order to minimize further utilization until sizeable payments are received.
• Responsible for the smooth functioning of chargeback and reconciliation processes; responsible for monitoring the fraud and risk analysis team; and monitoring the transaction processing unit.