Vaibhav Tiwari
Administrative Assistant
South Delhi
Summary
An administrative assistant who works as procurement and finance liaison for his managers and help with every aspect of day to day bossiness including P2P, R2R, account payable, vendor management, purchase order, invoicing and payment.
Overview
9
9
years of professional experience
2013
2013
years of post-secondary education
Work History
Assistant Manager
WNS Global Services
02.2020 - Current
- I work as an offshore administrative assistant for BU and Brand leaders of a leading multi-national pharmaceutical & biotechnology company.
- As AA I helped BU and brand leaders with their day to day procurement, P2P, R2R, account payable, all other finance business.
- My responsibilities primarily include working as liaison between business owners, category managers and suppliers, and help with contract creation. once contract is in system, I work with vendor master team to set supplier account in database, after which I execute the contract in system as purchase order. Thereafter, handle everything related invoices and payments.
- I also helped with budget tracking and shared bi-weekly reports of accruals and actuals with business owners on smartsheet.
SENIOR PRACTIONER
Concentrix
06.2016 - 02.2020
- I worked for Amazon Process and my key responsibility was to handle query and concern from Amazon sellers of UK.
- It was primarily a voice process which also includes follow-up emails.
- Amazon sellers in UK, who have chosen Amazon as a fulfillment channel, raise various concerns related to their inventory at Amazon warehouse.
- I am responsible for resolving their concern by locating their lost inventory, doing full inventory reconciliation to account every single unit and issue reimbursement in case, lost inventory could not be recovered.
- Process involved extensive RCA as inventory in question is usually worth millions of GBP and any loss would result in seller's dissatisfaction.
- Shared monthly report with stakeholder.
Education
MA - sociology
University of Lucknow
BBA - Tourism
Sherwood College of Professional Management
Skills
P2P
Training And Certificates
Trained in Computer Reservation System (CRS) and Global Distribution System (GDS), 01/01/10
Interests
Reading
Writing
Blogging
Social networking
Watching Hollywood movies
Accomplishments
Quick learning skill helped me in becoming part of training in the second year of tenure.
Owing to my exceptional project performance and professional behavior, I was promoted from senior associate to lead associate in 2.5 years.
As lead, I was given additional responsibility to mentor new joiners and help them knowledge and experience, with respect to procurement and finance.
Also,I helped my manager with business utilization report and shared monthly updates with stakeholders.
My 5 years of perseverance and absolutely satisfied stakeholders lead to my promotion as AM
Timeline
Assistant Manager
WNS Global Services
02.2020 - Current
SENIOR PRACTIONER
Concentrix
06.2016 - 02.2020
BBA - Tourism
Sherwood College of Professional Management
MA - sociology
University of Lucknow
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