Summary
Work History
Overview
Skills
Accomplishments
Certification
Interests
Education
Work Availability
Work Preference
Languages
Personal Information
Hobbies
Timeline
AdministrativeAssistant
Vaibhav Vashisth

Vaibhav Vashisth

New Delhi

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Work History

Deputy Manager

SOTC TRAVEL LTD
04.2022 - Current
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
  • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
  • Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
  • Streamlined sales processes for efficiency, adopting new CRM tools and technologies.
  • Built relationships with customers and community to establish long-term business growth.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
  • Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
  • Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.

Associate Agency Development Manager

MAX LIFE INSURANCE CO LTD
08.2021 - 04.2022
  • KEY RESPONSIBILITIES: Responsible for Agent Development
  • Develop various sources of agent hiring and build a team of Agents
  • Ensure product knowledge by Max Life Insurance ways of training
  • Field demonstration (FODs)
  • Work closely with Agents on planning and reviewing of activities and goals
  • Achievement of monthly, quarterly & yearly business plans
  • Ensure Company's product mix sales ration and adhere to the business norms
  • Hold periodical customer meet to understand customers' pulse and product needs
  • Ensure customer queries are responded to satisfactorily as per Max Life Insurance standard
  • HO co-ordination
  • Sales promotion activities.
  • Developed proposals for potential clients, showcasing the benefits of partnering with our agency for their insurance needs.
  • Provided comprehensive training for new agents, ensuring a strong foundation for success in the field.

Sale & Service Executive

SOTC TRAVEL LTD
03.2016 - 06.2021
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services
  • Maintains customer records by updating account information
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintained up-to-date knowledge of products and services offered.
  • Reduced customer complaints significantly by proactively resolving potential issues before escalation.
  • Ensured smooth handovers between sales and implementation teams, resulting in seamless project execution and customer satisfaction.
  • Generated valuable leads using various methods such as cold calling, email campaigns, social media outreach, and referrals from existing customers.
  • Implemented effective sales strategies to meet and exceed quarterly sales targets consistently.

Assistant merchandiser

Anmole apparel
05.2014 - 07.2015
  • Negotiate prices, discount terms and transportation arrangements for merchandise
  • Interview and work closely with vendors to obtain and develop desired products
  • Consult with store or merchandise managers about budgets or goods to be purchased
  • Provide clerks with information to print on price tags, such as price, mark-ups or mark-downs, manufacturer number, season code, or style number
  • Plan store layouts or design displays
  • Manage staff, preparing work schedules and assigning specific duties
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products
  • Confer with department heads to coordinate warehouse activities, such as production, sales, records control, or purchasing
  • Respond to customers' or shippers' questions and complaints regarding storage and distribution services
  • Arrange for storage facilities when required
  • Store, pack, and maintain records of props and display items.

Assistant Merchandiser

MAC Export
01.2014 - 04.2014
  • Manage the department for which they buy
  • Conduct staff meetings with sales personnel to introduce new merchandise
  • Consult with store or merchandise managers about budgets or goods to be purchased
  • Take photographs of displays or signage
  • Communicate quality control information to all relevant organizational departments, outside vendors, or contractors
  • Preparation of Sample for Production File
  • To help production if they are facing any problem in executing orders, subsequent to consult with buying Merchandiser.

Overview

11
11
years of professional experience

Skills

  • Learning Strategies
  • Coordination
  • Complex Problem Solving
  • Decision-making capabilities
  • Sales and Marketing
  • Expertise in sales
  • Sales strategics
  • Customer Relationship Management (CRM)
  • Sales Growth
  • Customer Service
  • Relationship Building
  • Goals and performance
  • Supply Chain Coordination
  • Inventory Management

Accomplishments

  • Awarded the Outstanding Performance Award at SOTC Travel Ltd in 2018, 2019, and 2023 for exceptional contributions and consistent excellence.
  • Received an international tour as part of the award recognition, reflecting outstanding performance and dedication.

Certification

  • Diploma in Apparel Merchandising
    International Institute of Fashion Technology, South Extension, New Delhi
  • Certificate in Accounting Package Tally ERP9
    Caddac Computer Point

Interests

Enjoy learning about and recommending various travel destinations

Enjoy learning about and recommending various travel destinations

Event Planning: Enthusiastic about organizing and coordinating events, which develops my project management and organizational skills

Education

10 -

10+2 -

B.com (pass) -

IEC University

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Important To Me

Career advancementPersonal development programsCompany Culture

Languages

HINDI
English

Personal Information

  • Father's Name: MR. INDERJEET VASHISTH
  • Nationality: INDIAN
  • Marital Status: MARRIED

Hobbies

Traveling: Passionate about exploring new cultures and destinations, which enhances my global perspective and adaptability.

Strategic Games: Engaged in playing strategy-based games like chess, which sharpens my problem-solving and strategic planning skills.

Cooking Indian Food: Passionate about preparing traditional and contemporary Indian dishes, which enhances my creativity and attention to detail. Enjoy experimenting with diverse ingredients and techniques, reflecting my commitment to learning and cultural appreciation

Spending Time with Friends: Enjoy engaging in social activities and maintaining strong personal relationships, which helps me develop teamwork and communication skills. Valuing a balanced life enhances my ability to manage stress and fosters a supportive network.

Timeline

Deputy Manager

SOTC TRAVEL LTD
04.2022 - Current

Associate Agency Development Manager

MAX LIFE INSURANCE CO LTD
08.2021 - 04.2022

Sale & Service Executive

SOTC TRAVEL LTD
03.2016 - 06.2021

Assistant merchandiser

Anmole apparel
05.2014 - 07.2015

Assistant Merchandiser

MAC Export
01.2014 - 04.2014

10 -

10+2 -

B.com (pass) -

IEC University
Vaibhav Vashisth