Vaibhav Vivek
Product Owner/ Business Analyst
Noida
Summary
Results-oriented professional with over 10 years of diverse industry experience, including approximately 6 years as a Business Analyst/Product Owner and 4.5 years as a Key Account Manager in reputable organizations. Demonstrated expertise in analyzing business processes, identifying areas for improvement, and implementing innovative solutions to enhance operational efficiency. Skilled in driving impactful business decisions and committed to contributing to a forward-thinking team with strategic insights and leadership. Passionate about leveraging skills to foster growth and success in dynamic environments.
Overview
12
12
years of professional experience
1
1
Certification
2
2
Languages
Work History
Product Owner/Senior Business Analyst -AI
Coreops.AI [AIML Flow]
02.2025 - Current
- Project: MLops – End to End MLOPS Pipeline(Coresight/Agentcore) | Agile
- Key Responsibility:
- Understand Requirement, Stakeholders collaboration
- Product Vision and creation of stories and prioritization
- Sprint Ceremonies
- UAT,BRD,FRD,PRD
- Use of APIs and Integrations and product launch
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.
Senior Business Analyst
True Charioteer IT Solutions(Contractual)
06.2024 - 12.2024
- Project: Defence LMS | Agile
- Key Responsibilities:
- Enhanced Defence Learning Management with Market Analysis and Product
- Launch using continuous iterative improvement using Scrum Methodology.
- Collaborating with cross Functional Teams for working on same page and customer satisfaction.
- Contractual
Sr Business Analyst
Entab Infotech
11.2022 - 11.2023
- Project: ERP System Implementation | Agile
- Key Responsibilities:
- Engaged with stakeholders to gather requirements using elicitation techniques and created detailed user stories with acceptance criteria.
- Managed product and sprint backlogs using Jira, ensuring alignment with business goals.
- Collaborated with the Product Owner to develop and maintain DOR (Definition of Ready) and DOD (Definition of Done) checklists.
Assistant Manager - Business Analyst
Extramarks Education Pvt Ltd
03.2022 - 10.2022
- Project: CRM Implementation | Hybrid
- Key Responsibilities:
- Pre-Marketing Analysis and post-delivery support to clients and satisfaction.
- Ensure reduction of manual work with automation.
- Deployment of Support Teams post-delivery and timely billing.
- Conducted enterprise analysis and stakeholder analysis, preparing BRD and RACI matrices.
- Translated business requirements and collaborated with the technical team to develop SRS documents.
- Created UML diagrams and wireframes using MS Visio and Balsamiq to visualize requirements.
- Assisted in the preparation of test case scenarios and led UAT to ensure successful project delivery.
- Participated in product planning, sprint ceremonies, and backlog refinement, ensuring the alignment of product features with business objectives and backlogs using JIRA.
Assistant Manager -Business Analyst
Extramarks Education
09.2020 - 10.2021
- Project: LMS | CRM Implementation | Agile
- Key Responsibilities:
- Assist in clarifying requirements and ensuring a shared understanding of the domain among team members.
- Validate that user stories accurately reflect business needs and are feasible from a technical and domain perspective.
- Created user stories with appropriate acceptance criteria with the assistance of the Product Owner. Added user stories into product backlog using the JIRA tool.
- Pre-Marketing Analysis and post-delivery support to clients and satisfaction.
- Maximum Clients usage, assisting Sales executive for understanding competition.
Business Analyst
Perfectice Eduventures Pvt Ltd
08.2019 - 08.2020
- Project: Assessment Portal | Agile
- Key Responsibilities:
- Prepared and maintained detailed project documentation including BRD, FRD, and SRS.
- Developed UML diagrams and wireframes to visually represent requirements.
- Assisted in UAT sessions and provided support for post-deployment activities.
- More Users should enroll and customer should purchase.
- Startup
Client Manager
Ebix
06.2018 - 06.2019
- Project: ERP, Healthcare CTI Lab Hybrid
- Key Responsibilities:
- Spearheaded onboarding programs for new clients, reducing the average time to full product adoption.
- Focused on client retention by developing success plans.
- Acquired and managed a portfolio of over 50 clients, ensuring high levels of satisfaction and long-term partnerships
- Ensuring customer satisfaction.
Key Account Manager
Educomp Learning Hour Pvt Ltd
01.2014 - 03.2018
- Key Responsibilities:
- Spearheaded onboarding programs for new clients, reducing the average time to full product adoption.
- Focused on client retention by developing success plans.
- Acquired and managed a portfolio of over 50 clients, ensuring high levels of satisfaction and long-term-term partnerships.
- Conducted training sessions and webinars to educate clients on product features and best practices.
- Gathering Requirement and Preparing BCD.
- Assisting in SDLC also in preparing Test Case scenarios.
Education
Executive Program - Business Analyst Business Intelligence
IIM
Ranchi 04.2001 -
B.E. - Information Science
NEW HORIZON COLLEGE OF ENGINEERING Bangalore, VTU
Bangalore 04.2001 -
Skills
Expertise in MS Office Suite
Familiarity with Axure, Balsamiq, and Figma
Proficient in MS Visio and Drawio
Proficient in MySQL
Proficient in JIRA for project management
Skilled in creating visual reports with Power BI
Python programming
Proficient in Agile and Waterfall project management
Creation of user stories
Product backlog organization
Market competitor assessment
User acceptance testing execution
Certification
Certified IT Business Analyst from IIBA.
Accomplishments
- Planned &Organized National Level Aptitude & Intelligence Test were 30 Schools & 20000 students had taken the Test through online Portal in Jan2015 which was concluded by rewarding the kids by our CEO and Founder – Published in Print & Video Daily-Educomp Learning Hour Pvt Ltd.
- WAS part of Core Team to bring deal as B2G for Eklavya model (Govt Project) by understanding Requirements and analyzing business needs and developing BCD- Entab Infotech.
Timeline
Product Owner/Senior Business Analyst -AI
Coreops.AI [AIML Flow]
02.2025 - Current
Senior Business Analyst
True Charioteer IT Solutions(Contractual)
06.2024 - 12.2024
Sr Business Analyst
Entab Infotech
11.2022 - 11.2023
Assistant Manager - Business Analyst
Extramarks Education Pvt Ltd
03.2022 - 10.2022
Assistant Manager -Business Analyst
Extramarks Education
09.2020 - 10.2021
Business Analyst
Perfectice Eduventures Pvt Ltd
08.2019 - 08.2020
Client Manager
Ebix
06.2018 - 06.2019
Key Account Manager
Educomp Learning Hour Pvt Ltd
01.2014 - 03.2018
Executive Program - Business Analyst Business Intelligence
IIM
04.2001 -
B.E. - Information Science
NEW HORIZON COLLEGE OF ENGINEERING Bangalore, VTU
04.2001 -