Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
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Vaibhav Wadichar

Wani

Summary

Asterisk VoIP Engineer with extensive experience in VoIP technologies and network server management. Expertise in troubleshooting and customer support, leading to optimized PBX systems and improved operational efficiency. Proven track record in mentoring teams and enhancing client satisfaction through effective communication solutions.

Overview

9
9
years of professional experience

Work History

Asterisk VoIP Engineer

Lantone System Pte Ltd
Mumbai
02.2024 - Current
  • Rejoined Lantone Systems to leverage and expand expertise in VoIP technologies and PBX systems.
  • Provide advanced troubleshooting and configuration support for PBX systems, like FreePBX, Elastix, and Trixbox, ensuring seamless communication solutions for clients.
  • Collaborate closely with network teams to diagnose and resolve SIP, RTP, and TCP/IP-related issues, maintaining robust system performance.
  • Customize server-to-server connectivity and department-wise routing to meet specific client needs, delivering tailored telecommunication solutions.
  • Certified in Yealink IP Phone Engineer and Yealink Microsoft Solution Engineer.
  • Managed and configured Focalscope PBX.

Telecom Engineer

Anunta Technology Management Services Ltd
Mumbai
09.2021 - 01.2024
  • Managed the maintenance and monitoring of telecom equipment across multiple locations, ensuring service continuity, and quality compliance.
  • Configured Cisco IP phones, TFTP servers, and handled SIP configurations for major providers like TATA, Airtel, and JIO.
  • Installed and set up Sangoma PRI cards, PRI gateways, and GSM gateways, optimizing network efficiency.
  • Led cloud-based Asterisk solutions, overseeing patch upgrades, BCP activities, and server audits to ensure system integrity.
  • Mentored the L1 support team, enhancing their troubleshooting abilities and technical knowledge in VoIP configurations.
  • Worked closely with internal teams, vendors, and service providers to resolve technical issues promptly, minimizing downtime.
  • Worked on PHP scripting to automate the features related to dialers, such as auto dialing, Multi-Factor Authentication to log in to VICIDAL, server health monitoring notifications via email, voicemail to email scripting, auto data transfer via SFTP, and server monitoring through SNMP.

Asterisk VoIP Engineer

Lantone System Pte Ltd
08.2020 - 08.2021
  • Engineered and optimized PBX systems including FreePBX, Elastix, and Trixbox, ensuring smooth operations and high customer satisfaction.
  • Provided expert-level support to resolve customer issues, translating requirements into effective solutions and coordinating with development teams for implementation.
  • Managed complex server-to-server connectivity setups, department-wise routing, and extension configurations, tailoring systems to client needs.
  • Collaborated with network teams to diagnose and resolve issues related to SIP, RTP, and TCP/IP, maintaining robust communication channels.

Implementation Engineer

Haloocom Technologies Pvt Ltd
Bangalore
09.2018 - 08.2020
  • Led the implementation of VoIP software solutions, including VICIDIAL, IPPBX, and Asterisk-based systems, from installation to deployment.
  • Delivered real-time troubleshooting and support for VoIP systems, analyzing logs, managing MySQL databases, and resolving network issues.
  • Coordinated server configurations from scratch, ensuring seamless integration and smooth operation of various VoIP products.
  • Developed comprehensive RCA (Root Cause Analysis) documentation, contributing to continuous improvement in system reliability.

Trainee Engineer

VS Informatics Pvt Ltd
Nagpur
06.2016 - 03.2017
  • Assisted in the development of Asterisk software and Linux-based environments, building foundational skills in networking and telecommunications.
  • Contributed to electronics and IoT projects, collaborating with college students to bring innovative ideas to fruition, guiding them through project execution.

Education

Bachelor of Engineering Technology - Electronics and Telecommunication

Rajiv Gandhi Institute of Management And Technology
Nagpur
01.2019

Diploma - Electronics and Telecommunication Engineering

Dharampeth Polytechnic
Nagpur
01.2017

High School Certification -

S.P.M. High School
Wani
01.2013

Secondary School Certification -

Vivekanand Vidyalaya
Wani
01.2011

Skills

  • VoIP systems and technologies
  • Network configuration and management
  • Team leadership and mentorship
  • Problem solving and troubleshooting
  • Customer support and issue resolution
  • Telecom equipment maintenance
  • Technical documentation and compliance
  • Vendor and stakeholder communication
  • Database management
  • Project management

Hobbies and Interests

  • Geopolitics
  • History
  • Technology
  • Dance
  • Travelling

Languages

  • English
  • Marathi
  • Hindi

Timeline

Asterisk VoIP Engineer

Lantone System Pte Ltd
02.2024 - Current

Telecom Engineer

Anunta Technology Management Services Ltd
09.2021 - 01.2024

Asterisk VoIP Engineer

Lantone System Pte Ltd
08.2020 - 08.2021

Implementation Engineer

Haloocom Technologies Pvt Ltd
09.2018 - 08.2020

Trainee Engineer

VS Informatics Pvt Ltd
06.2016 - 03.2017

Bachelor of Engineering Technology - Electronics and Telecommunication

Rajiv Gandhi Institute of Management And Technology

Diploma - Electronics and Telecommunication Engineering

Dharampeth Polytechnic

High School Certification -

S.P.M. High School

Secondary School Certification -

Vivekanand Vidyalaya

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Vaibhav Wadichar