Summary
Overview
Work History
Education
Skills
Timeline
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ANANTA KUMAR DEY

New Delhi

Summary

Results-driven General Manager with a strong focus on operational efficiency, financial management, and employee development. Proven ability to streamline processes and enhance customer satisfaction, contributing to significant improvements in team performance and revenue generation. Dynamic General Manager with a proven track record in financial management, vendor relations, and employee training. Focused on enhancing service delivery and ensuring compliance with health standards to drive customer satisfaction.

Overview

13
13
years of professional experience

Work History

General Manager

STARWORK HOSPITALITY(THE SKYHIGH NOIDA)
NOIDA
12.2023 - Current
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.

General Manager

TANUK LOUNGE & BAR (LIMITLESS LUXE)
NOIDA
01.2023 - 11.2023
  • Implemented customer service protocols to improve guest satisfaction experiences.
  • Oversaw financial reporting and budgeting processes for operational efficiency.
  • Maintained detailed records of sales transactions and daily shift reports.
  • Developed schedules to optimize resource allocation and meet operational needs.
  • Collaborated with departments to streamline processes and improve service delivery.
  • Conducted performance evaluations, providing feedback to staff for improvement.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.

Restaurant Manager

AMERICANA
DUBAI
05.2020 - 11.2022
  • Developed training materials for diverse employee roles at AMERICANA.
  • Facilitated onboarding sessions to introduce new hires to company culture.
  • Conducted skills assessments to identify training needs within teams.
  • Supervised staff training and development to enhance team performance.
  • Managed daily restaurant operations ensuring high service standards.

Floor Manager

TGIF SINGAPORE
SINGAPORE
10.2017 - 04.2020
  • Supervised daily operations to ensure smooth service flow.
  • Trained staff on food safety and customer service standards.
  • Coordinated inventory management for efficient stock levels.

Shift Manager

TGIF
NEW DELHI
09.2016 - 03.2017
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Provided coaching and guidance to team members when necessary to improve performance.

Shift Manager

MINISTRY OF BEER
NEW DELHI
07.2015 - 08.2016
  • Managed daily operations of bar and restaurant staff during shifts.
  • Coordinated with kitchen staff to ensure timely food preparation and service.
  • Trained new employees on service standards and operational procedures.

Bartender

NANDOS INDIA
NEW DELHI
04.2012 - 06.2015
  • Prepared and served a variety of beverages to enhance customer satisfaction.
  • Maintained cleanliness and organization of the bar area throughout shifts.
  • Collaborated with kitchen staff to ensure timely service during peak hours.

Education

High School Diploma -

GADADHAR GIRI SCHOOL
ODISHA
05-2009

MBA - Hospitality Administration And Management

QUTAB INSTITUTION
DELHI
03-2009

Skills

  • Financial management
  • Vendor relations
  • Employee training
  • Operational efficiency
  • Budgeting and forecasting
  • Customer relationship management

Timeline

General Manager

STARWORK HOSPITALITY(THE SKYHIGH NOIDA)
12.2023 - Current

General Manager

TANUK LOUNGE & BAR (LIMITLESS LUXE)
01.2023 - 11.2023

Restaurant Manager

AMERICANA
05.2020 - 11.2022

Floor Manager

TGIF SINGAPORE
10.2017 - 04.2020

Shift Manager

TGIF
09.2016 - 03.2017

Shift Manager

MINISTRY OF BEER
07.2015 - 08.2016

Bartender

NANDOS INDIA
04.2012 - 06.2015

High School Diploma -

GADADHAR GIRI SCHOOL

MBA - Hospitality Administration And Management

QUTAB INSTITUTION

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