Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vaibhavi Kapure

Ahmedabad

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience

Work History

Special Corporate Claims

Girnar Insurance Broker Ltd
Ahmedabad
05.2024 - Current
  • Working in the Special Corporate Claims department, handling corporate insurance claims.
  • Coordinating with clients, insurers, and internal teams to ensure timely processing and resolution of claims.
  • Assisted with customer requests and answered questions to improve satisfaction.

Seiner Executive

Health Insurance TPA
Ahmedabad
07.2019 - 05.2024
  • Coordination with various department regarding the enrolment of various policies for reimbursement claims.
  • To process all types of claims like reimbursement claims, pre-post claims, and supplementary claims.
  • Provided guidance on policy changes and updates to staff members as needed.
  • Reviewed claims for accuracy before submitting for billing.
  • Evaluated pending claims to identify and resolve problems blocking auto-adjudication.
  • Collaborated with fellow team members to manage large volume of claims.

Executive

Medi buddy Health Care
Ahmedabad
09.2017 - 07.2019
  • Calling all diagnostic center and clients for scheduling appointments, reports follow up and uploading in systems as per inverse’s requirement
  • Data preparation as per insure requirement
  • Scheduling the appointments as per client request as Home visit and clinic visit for blood sample

Executive

MEDIASSIST INDIA (TPA) PVT LTD.
Ahmedabad
08.2014 - 08.2017
  • Work profile handling call center and walking clients with ,preparing MIS to share with insurance comp
  • Managed client communications to address inquiries and resolve issues effectively.
  • Handled escalated calls in a professional manner to ensure customer satisfaction.
  • Provided quality customer service via telephone, email and chat.
  • Resolved customer complaints quickly and efficiently.

Education

MBA - Financial

R H Patel Institute
Ahmedabad
04-2019

Skills

  • Hard Working, Self Confident, Honest Toward Works
  • Customer relations

Timeline

Special Corporate Claims

Girnar Insurance Broker Ltd
05.2024 - Current

Seiner Executive

Health Insurance TPA
07.2019 - 05.2024

Executive

Medi buddy Health Care
09.2017 - 07.2019

Executive

MEDIASSIST INDIA (TPA) PVT LTD.
08.2014 - 08.2017

MBA - Financial

R H Patel Institute

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Vaibhavi Kapure